Walgreens

"10/5/23, I arrived for a scheduled flu shot. Stopped at the consultation window where a very nice lady asked if she could help. She was cut off and I was curtly admonished by the female pharmacist that I was at the wrong window and had to move around the corner to talk to the young lady. I moved around and the lady after speaking to the pharmacist said that I could not talk with her as she was in training. I had to wait till another lady arrived from her lunch break. I gave her my name and was told to have a seat. Ten minutes later she called me back and said she did not have me on file. I showed her my ID and found me on file. I've only lived here since 1993! Then another ten minutes later I got my shot. An arrogant pharmacist with exceptionally poor customer service skills that was aggressive for no reason! How do you lose a customer who has been coming there for ages?"

"I can’t say enough about the customer service I received at this store. I have dealt with four different Walgreens in the last 24 hours trying to get a photo order completed, and the first three were unable to complete the order. Communication with their personnel was very inconsistent. In contrast, both Peggy and Pam picked up the phone promptly, were warm, polite and knowledgeable, and assured me they had the equipment needed to finish the project. Not only that, they had the project completed in less than 30 minutes! Five stars for efficient, polite and professional customer service!"

"I understand that businesses are still short staffed, but this pharmacy sucks. Depending on whom you speak with, you get a different answer. Trying to get prescriptions here is starting to be a headache. I am looking into changing pharmacies. I shouldn't have to wait weeks to get a medication that they know I get filled monthly. What is really going on?"

"I was having a hard time getting my prescription as all CVS’ have ran out of antibiotics apparently. I called this pharmacy in hopes to have my prescription sent here and a young gentleman Dalton answered and helped me get my prescription sent over and signed me up for text messages so I knew when to stop by. He was wonderful! When I arrived at the pharmacy, my prescription’s price must have been astronomical because the gentleman gasped and quickly asked, do you have insurance? I handed him my insurance card and in seconds he gave me a total of $6 and some change. He didn’t once mention the insanely high price it was, instead looked for a solution for me! He was polite, efficient, and an overall pleasure! I highly recommend this pharmacy!! They know what they are doing!"