Jimmy John's

"Ordered for delivery. Took an hour and a half to show up. Since we'd already given up, called to request refund. The manager blew us off like we should feel honored that it actually showed up. Also the bread was burnt and the tomatoes weren't ripe."

"First off I literally have been to a bunch of different Jimmy Johns and love the food. However I bought a house and moved. This location is closest to my house. I ordered on the website at 8:10 they closed at 9. They accepted my order then called me and told me they don't have bread they would have to bake some and by the time that happens they would be closed. I'm like okay I get it. They said they would cancel my order out. I never recieved my money back $83 order. Then I ordered again the next day online at 8pm this time and the order said delivered. My bf went outside and our food was not there. We even looked on our neighbors porch. I called in they swore it got delivered. I'm like ok I believe you delivered it but it was to my address. I asked to speak to supervisor, they say she'll call me back. She didn't. Now we are 3 days in finally get on the phone with manager she says we have tracker it was delivered. I tell her no nothing came to my door I have a ring camera and can bring you the footage she refuses and says I can't get my refund because my tracker shoes it's delivered. Like lady I am not tryna get free money I spend hundreds of dollars here why would I be wasting my time now at this point 4 days in a row over a $53 order. She finally says I'll check with the driver again and call me back. I'm like please do because it ok to make a mistake and dilver to wrong address but for you to tell me you won't give me a refund when I didn't receive the order is crazy. By the way she still has not called me. I called in and spoke to this lady with a foreign accent she was talking regular but ever time I ask a important question she start to act as if she can't hear me. I'm a pretty laid back person but this just really makes me upset like. The amount of money they would have got from me would have been more than the $53. Just know that I will be getting my refund and you won't be receiving my business or none of my friends."

"Came in to grab a quiet bite with my little brother. Quickly ordered and received our food very efficiently. We ordered my favorite The Beach club."

"DO NOT EAT AT THIS JIMMY JOHNS! Its a franchise and they will charge you regular price for 1 slice of meat on your sub! If you want meat that is supposed to already be on your sandwich then you gotta pay for extra meat! Jimmy Johns is trash. The manager is trash (I think shes from like India) shes rude! No customer care or service! I give this place a 0!"

"Less than 7 hours ago, I ordered a #5 Vito sandwich and barbecue kettle chips from this Norfolk Virginia Jimmy Johns location (near military highway). The employees handling my order had pleasant personalities and my order was fortunately processed quicker than I expected while still tasting good. I was indirectly influenced to try this Norfolk Virginia Jimmy John's location once I had recently seen it walking outside less than two weeks ago (because of previous good experiences I had eating with my husband at Jimmy Johns locations in both Orlando Florida and College Park Maryland )."