Dunkin' 1435 North Battlefield Boulevard, Chesapeake, VA 23320

"If it wasn't for Baskin Robin being in there, I would probably never go again. The donuts are not to my liking. They are OK but I prefer a different brand of sugar products if I'm going to spend my money. I have some credit at Dunkin' which I may use in a pinch. But if I have a craving for something sweet, I would not think of them."

"This is my favorite dunkin! The people here are always so nice and friendly! I wish they had a functioning drive-thru tho and unfortunately it is in a horrible area to be able to pull in and out of. But the service is amazing!!"

"Service wasn't great today. I don't go to Dunkin' Donuts often, maybe once a year to get donuts for work. Today I was greeted with repeated "What do you want?" when I was choosing my donuts from a terrible selection. The person getting them for me didn't say anything related to a greeting, and I was the only customer there so it wasn't during any sort of rush. She snatched the donuts off of the shelves so fast that some fell on the floor. I'll never go back to this location."

"We recently started coming to this Dunkin as the one we usually go to is under remodel. Both times the food was burnt and very sub par. I gave them the benefit of the doubt that the first time was just a bad day. This visit was horrible. After placing my order I told the cashier I was taking my drinks out and would be right back in to please let me know when the food was ready. After talking to a few other customers and watching them get their food I approached the counter and ask about my order. The girl was like oh it's over here it's been sitting here ready. So I ask her if the food was still hot as I had never been told when my food was ready that it would be set in a certain place and was not alerted that the food was ready. I was not rude in any way to the cashier as I was asking her questions about my food. She told me that at this point she would just refund the money and I could get food elsewhere. I didn't understand her rudeness as I wasn't being rude in anyway. I just told her to give me my food and asked for the top I had given her back. She told me it was theft of I took my tip back. Don't know who taught these employees customer service but it's very lacking. When I got home the food is burnt and the snacking bacon is little bits and not the strips you should receive. Needless to say I will never return to this location and can't wait until my regular Dunkin is back open."

"Gave me a Boston Creme donut bit into once in the car...it was a ROCK! Took it back in side & asked for a fresh one....cashier goes " I knew those were hard, can some one bring the fresh ones out? This was line 830am on a weekday. Nah ima pass"