Tropical Smoothie Cafe 1040 Settlers Landing Road, Hampton, VA 23663

"figured i would stop by with my daughter, we waited in line for 10+ minutes just for the employees to never speak to us or help. wont be returning here again"

"Im giving it a 1 star because when you tip these young ladies in here working on the card machine the tips dont even go to them they go to the manager!!! That is wrong in so many ways. Im going to complain to the BBB also. Other than that the young lady taking my order and making it gave 5 star service."

"I’ve been to this location twice at 7am. The sign on the door and online say they open at 7. Each time no one person here and lights are off and door is locked. What’s up with that?"

"I have been trying to contact customer service since April 21 2023 . I was going to to tropical smoothie 5 to 7 times weekly! on 21st all 3 of my credit cards stopped working on the tropical smoothie app! I have begged ... I have sent over 10 different emails to contact me so I can preorder my lunch and get the points I deserve... I can only order as a quest on line . idk why the app started doing this !!! I'm past the point of frustrated!!! I don't complain about the prices we pay for a smoothie here but considering the money I have spent in last few years or just a year .... you would think I could get a phone call back or at the least send me a message back!! clearly I've waited months to do this!!! I don't want to but I need the app fixed so I can use it again!!!!! I'm losing my patiencs and I'm about to switch smoothie shops!!!!!!!"

"Don’t waste your money or time here! Just paid full price for a wrap that I finished eating in all of four minutes and seven bites maybe 8. It feels like I didn’t need anything at all. I used to manage the Tropical Smoothie in Ghent, Norfolk and I know that they didn’t give me the proper food portions, unless within the last two years Tropical Smoothie has cut their portions by half. On top of that the weight was forever for this small snack"