Marco's Pizza

"We had delivery and it arrived. Super hot and didn’t take very long. The pizza we ordered was perfect with a lot of pepperoni. The brownie was OK but I think that’s more of the recipe than it is the way they prepared it, as it seemed to be prepared just fine. The boneless wings were perfect, and the delivery experience was great as well. Definitely recommend this location!"

"On their website it shows a deal for $21.99 for two medium pizzas. I called their store and tried to order because it wasn’t letting me place the order from my store computer (trying to order food for my associates) and the guy said he couldn’t honor that deal. I have never eat here, and you can rest assured I’ll never even attempt to again."

"UPDATE: The manager as well as the owner reached out and resolved the matter promptly! Thank you both! I didn’t know where I was going to get my pizza from but we are all good! I have been ordering from Marcos’s ever since they opened in Hampton . I have told several friends and family members. Once you taste Marcos you will not eat any other pizza in this area again. I have never had a problem until this evening. I always do an online order. Sometimes I have to call in my order when my comp discount doesn’t work online and they take my order over the phone. Tonight I did a repeat order which I always do. I order the same thing all the time, I get there to pick my order up. I look at my order it has boneless wings instead of bone in wings. The cashier young lady explains to the gentleman, the cook, gentlemen said if you wait about 7 minutes we can correct it. I said no problem, I sat down on the bench. The cook as he’s getting ready to correct my wing order is explaining to the red shirt manager, and the red shirt manager is going back-and-forth with him. The cook looks back at me and tells the manager she’s sitting right there, I stood up and I said yes I am standing right here and I heard everything you said. The manager was not trying to let them correct my order! I said just refund me my money for the wings and keep the wings it’s not that big of an issue. The cook looked so sad. The cashier looked so sad as they tried to correct the issue.i said to the cook thank you for trying to correct my order it’s not your fault! The manager then asked me how did I pay? I said by debit card I gave him my debit card. He proceeds to try to write down my Debit card on the back of my receipt that he tore off my box and I immediately snatched my card and I told him he will never write my credit card information down on a piece of paper. Nobody should write anybody debit card number down or repeat it out loud that is standard common sense as I have worked in customer service 20+ years. I said give me cash and you figure out how to correct your cash drawer later, you will not write my debit card number down. He never tried to correct the issue, never did what he should do as a manager to rectify my order as a long time customer. His staff members were more considerate and caring and apologetic than he was. I will never go to this Marcos establishment as long as he is the manager!"