COACH Outlet
400 Premium Outlets Boulevard, Hagerstown, MD 21740
Hours open
Monday:
11:00 AM - 7:00 PM
Tuesday:
11:00 AM - 7:00 PM
Wednesday:
11:00 AM - 7:00 PM
Thursday:
11:00 AM - 7:00 PM
Friday:
11:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
12:00 PM - 6:00 PM
Photos
Location & Phone number
400 Premium Outlets Blvd, Hagerstown, MD 21740, United States
About the Business
Located at 400 Premium Outlets Boulevard in Hagerstown, Maryland, the COACH Outlet is a popular clothing, jewelry, and accessory store where you can find great prices and savings every day. With a wide range of products, from handbags to shoes, COACH Outlet offers the latest designs for men and women. Founded in New York, COACH Outlet is known for its leatherware inspired by Creative Director Stuart Vevers and the spirit of the city. Don't miss out on our iconic pieces like the heart-shaped purse - make sure to grab them before they sell out! Visit our store in Hagerstown to discover the season's latest styles at unbeatable prices. If you need some inspiration, check out our latest deals or give us a call at 3017338110. We look forward to welcoming you to COACH Outlet!
Reviews
"I'd give a zero if I could. Such an unprofessional staff. They were sitting on couches and talking to each other even though there were customers in store. I asked one girl for help and she looked at me like I was inconveniencing her. Sorry I had to ask you to do your job but don't worry, I won't be back."
"Went in for a return with my mid 60s mother, told them the item was used and they refused a return as per company policy, which is fine, it was confusing because the receipt mentions "exceptions apply for discounted items". The manager claimed the item wasn't discounted, it was, but she did clean off the bag. I've seen several bad reviews with customer service at this location, I can confirm that, my mom was frustrated after traveling basically traveling an hour and a half to the closest store and blurted how she wouldn't shop at coach again and was told "well that's up to you" in a rather loud tone. If you can drive the extra milage to Clarksburg, might be a better customer service experience. Ps she mentioned it would take 10 minutes for the bag to dry so bag used smeared."
"Not a friendly staff working today. Went in to purchase a wallet and was looking for a crossbody but was not greeted when my husband and I entered the establishment nor were we asked if we required any assistance like the other patrons who entered. Hopefully other Coach stores treat patrons who look like me better than we were treated at this store . However they were glad to say bye to us as we were leaving the store"
"Walked in here wanting to buy wristlets for my mother and sisters not knowing where to start. Angel helped me so much from beginning to end and was very patient with my indecisiveness. She got an idea of the type and style I was looking for and showed every option down to what they had in the back. She explained all the sales with no pressure. She was very friendly too! I will definitely return when I need my next purse or even another gift. Very good prices for the brand!"
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