Safeway

"Good Safeway, open late and the staff are nice. I like this place and I'm glad it's not too far from me in case I need something late in the night."

"Checkout could not figure out how to take apple pay. Used same card to pay finally. Besides ridiculous high prices software or backend implementation is terrible. Shop somewhere else."

"This has become my go to grocery store. Prices are comparable with other grocery stores, but the rewards that make it worthwhile. The produce is generally good, though there was a recent stretch a few items (staples in my house) weren't looking good. Not that I frequent it often, but the bakery is quite good too. The only other issue is the front end- they're very lightly staffed. The cashiers are all friendly, but I usually use the self checkout because there's often only one register open when I'm there."

"Disappointing Customer Service Experience at Safeway Dear Safeway Management Team, I am writing to express my dissatisfaction with the poor service attitude and unfriendly behavior I experienced at your store recently. As a regular customer who frequents Safeway, I have always expected courteous, professional, and friendly service during my shopping visits. However, my recent experience fell far short of my expectations. First and foremost, I noticed that several employees displayed an extremely indifferent and impatient attitude towards customers. When I had inquiries or needed assistance, their responses made me feel ignored and unimportant. I attempted to seek help, but they seemed to answer my questions half-heartedly, without genuinely caring or respecting my needs. Furthermore, I encountered an awkward interaction where one employee exhibited a noticeably unfriendly attitude towards me. When I asked for information about a particular product, their response was condescending and mocking, leaving me feeling ridiculed. Such behavior not only made me feel disregarded but also resulted in an unpleasant shopping experience. Moreover, I witnessed some employees displaying disrespectful and impolite behavior when interacting with other customers. They used a harsh tone and showed impatience when addressing customer inquiries. This level of service attitude is undoubtedly unacceptable and reflects poorly on the overall image of your store. As a customer, I value the service attitude of supermarket employees greatly. I believe that a positive service approach enhances customer satisfaction and contributes to creating a friendly and welcoming shopping environment. However, I was deeply disappointed by my recent shopping experience at Safeway, where the unfavorable service attitude made me reconsider whether to continue choosing Safeway as my shopping destination. I kindly request that you take my concerns seriously and take measures to improve the service attitude of your employees. Provide them with training and regular supervision to ensure they consistently treat customers with friendliness and professionalism. Only through such actions can Safeway earn customer loyalty and maintain a good reputation. Thank you for taking the time to read my feedback, and I hope to see improvements in Safeway's customer service in the near future.06/14/2023 1.30pm"

"Whoever made the "white iced cinnamon rolls" 4pack, packaged on 4/22/23 deserves a raise. They made such a good cinnamon roll, that I wrote this review. That's pretty impressive within itself. It's so good that I want to hug this person. Someone who brings me such happiness deserves more than I could ever offer. Please give them extra money and force them to make the cinnamon rolls forever. Think I'm playing. Look how much I ate on the first sitting. I was only gonna eat one bite."