Petco
9230 Old Keene Mill Road, Burke, VA 22015
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
Location & Phone number
9230 Old Keene Mill Rd Unit B, Burke, VA 22015, United States
About the Business
Petco is a well-known pet store located at 9230 Old Keene Mill Road in Burke, Virginia. This store offers a wide variety of food and supplies for all types of pets, including dogs, cats, fish, birds, and small animals. From premium pet food brands to toys and grooming products, Petco has everything you need to keep your furry or feathered friend happy and healthy. The knowledgeable staff are always ready to assist you with any questions or concerns you may have about caring for your pets. Visit Petco in Burke for all your pet care needs.
Reviews
"I’m increasingly disappointed with the lack of customer service and awareness in the store. Buying crickets takes 30 minutes as there is no one to help you. And when you ask the employees all seem bothered. The advice given about how to care for lizards is not valid, and can actually be harmful if followed. Was also overcharged for dog grooming recently and had to talk to a manager about a price swap when picking up my dog."
"Please don’t get your dog’s hair cut here. I paid for a bath and hair cut. When I picked my dog up, they did a terrible job. I will include the picture. The worst part is that they didn’t give him a bath. When I called and questioned they about the bath they stated that they “forgot” to give him a bath. Please don’t trust them with your pet."
"I got my service dog groomed with Petco for the second time. They did a great job on his cut and followed through with what I wanted. Quite disappointed on his smell when I came to pick him up; having to give him a bath not too soon after his groom there was not what I was hoping for."
"I hate leaving bad reviews but honestly I was highly disappointed with the professionalism at this store. I have shared a before and after picture of my puppy from her very first grooming. I don’t think they train their employees on how to groom because WHAT IS THIS?!?At pickup her nail weren’t clipped and she smelled like she wasn’t bathed. They also nicked her and neglected to inform me. I came back and complained to the grooming manager (he was polite) and he sent me to the store manager. The store manager proceeded to question me…I felt like I was being interrogated. She rolled her eyes multiple times and just had the worst attitude. She asked why I didn’t bring the dog back? She also stated they always clip nails and bathe the pups and proceeds to tell me that the employee that groomed my dog is the best groomer and never gets negative feed back…which was definitely a lie. I checked the reviews after, everyone was complaining about the same person. My puppy is now traumatized and hates being groomed thankfully we’re working with a great groomer now..NOT at petco."
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