Pro Desk at The Home Depot
9051 Snowden River Parkway, Columbia, MD 21046
Hours open
Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
6:00 AM - 3:00 PM
Sunday:
Closed
Location & Phone number
About the Business
Pro Desk at The Home Depot is a convenient and reliable destination for professionals and contractors in Columbia, Maryland. Located at 9051 Snowden River Parkway, this store offers a wide range of products and services tailored to the needs of professionals in the construction and home improvement industry. With knowledgeable staff and a vast inventory of quality materials, Pro Desk at The Home Depot is the go-to destination for all your project needs. Whether you're looking for building materials, tools, or expert advice, you'll find everything you need at this trusted institution.
Reviews
"The everyday staff who work at this Columbia Home Depot store are helpful, decent people. However, the management is a different story. Do not ask this home depot to install flooring for you. This Home Depot provided a $5,200 estimate to install laminate flooring in a rental condo I own in Columbia, Maryland. Their representative visited the condo, took a look at my current floor, and approved the project. Home Depot subsequently delivered the flooring materials. However, when Home Depot's installer showed up to install the floor, they balked. Suddenly, they claimed the floor was too uneven; thus, it would require too much work. So they left. Without doing anything, and without taking back their flooring materials. Terrible customer service. Thereafter, Home Depot in Columbia, Md., were very uncooperative in terms of arranging the pick up of the laminate flooring materials they had left in my condo, in addition to actually refunding my money - $5,200. In fact, it took weeks to process the return and refund. I had to keep calling the store managers and "expediters" close to a dozen times. Home Depot also tried to falsely claim that they had removed my underlying carpet and should be compensated at least $700 for this. This assertion, of course, was a lie. So I said no, and that I want all of my money back - the full $5,200. Moreover, "Mike" and Pam the "expeditor" managers refused to refund a $186 delivery fee for the laminate, indicating it was an "unforeseen business expense." I am now filing in small claims court for this $186 fee. After finally taking back the laminate flooring, I think Home Depot were hoping I would forget, or give up, so that they could keep the $5,200. Be very careful when asking this Home Depot to do any sort of installation. Their installation teams are not detail oriented, and you never know who exactly they are subcontracting the job to. Caveat emptor! The management of this Home Depot are extremely unethical. I would feel bad for those people more vulnerable and not in a position to file a small claims court suit against them."
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