Party City

"Online order I placed 15 balloons 1 happy birthday balloon 2 silver weights What I received from Hernando (sp?) 13 balloons - fail 1 happy birthday balloon - okay 0 silver weights - fail Poor customer service Unfortunately, they seem to be the only business in town."

"Don’t count on this place to get your order correct. I had placed an online order for local delivery, and when it showed up nearly half the order was wrong. I called the store and asked to speak with a manager (didn’t get his name) and he said he would immediately correct it and send out another delivery driver with the items I had originally ordered. He made a comment “I blame one of my coworkers, they must be colorblind” (bad look for a manager to be taking about their staff like that). When the second order (that the manager said he had picked himself) got here, it was ALSO wrong. I think we figured out who the colorblind one was. For reference, the order was supposed to be a medium green shade. The attached image shows the two orders of bright lime green I received."

"The people were very nice and very helpful but one of the balloons that had high flow completely lost all its air from my twenty minute ride to the house… a whole bouquet of balloons totaling 5-7 didn’t make it 2hrs before they all lost air and looked so bad that we couldn’t even use them for our sons birthday party… we spent over $300 in balloons and this is the third different party city we have been to in the area with poor results… either it’s poor service or poor products… neither is acceptable to those who are spending their hard earned money…"

"TLDR. $12 for them to fill a balloon in 20 seconds but was told to wait 30 minutes and didn’t let me use their restroom so went to a supermarket in the rain to use one. Went to fill a balloon here and they wanted to charge $12! They said the wait time would be 30 minutes. After waiting in the checkout line for 15 mins we asked them again how much longer it would take and they said 30 minutes! So total they should have told us at least 45 mins wait to fill a small balloon we got at Target. On top of this I needed to use the restroom while waiting so went to the back and saw they had one with a code. Went to the front to ask if I could use the bathroom and the guy blew me off and said they don’t let anyone use it. So I ended up walking 5 mins in the rain to 99 Ranch supermarket to use their restroom then walked back in the rain. Terrible customer service. I don’t recommend coming here. I’ll never forget this bathroom door below after my ordeal with them."

"Love the collections this store has. Balloons are phenomenal and you can find almost all kids favorite TV characters. Stuff are organized and almost everything on its place, so you can find what you look for so easily. Good prices for many party stuff for all ages and occasions. Also, I found costumes from the 80s for my kids school spirit day. Employees are friendly and helpful"