Costco Wholesale

"I ordered tires on January 10th and booked an appointment for January 27 at 10 am. I get a call at 9:20 am, 40 minutes prior to my appointment, to tell me that they only have 3 of the 4 tires and they will reschedule me when the other tire is available. I did get an email a few days after I ordered them that they had been delivered to the center. It took them this long to figure out that they only had 3 of the 4 tires. I was not happy with the call either as the representative that called was not concerned in the least and spoke with me as if she was doing me a favor. I have used the tire center many times and it was always flawless."

"One of the better Costcos in the area. Heavy on Asian related foods, which makes it more interesting."

"My recent visits to the Costco warehouse have been marred by a disconcerting and escalating issue that has significantly impacted the overall shopping experience—the persistent and intrusive nature of membership card verifications. This process, intended to ensure a members-only shopping environment, has evolved into a concerning trend where workers seem to overstep boundaries, approaching customers with an assertiveness that borders on harassment. What was once a routine check has transformed into a relentless pursuit, creating an atmosphere that is not only disruptive but also fosters discomfort and suspicion among patrons. The increased frequency and assertiveness of these checks raise valid questions about the necessity and effectiveness of such stringent measures. While preserving the exclusivity of membership benefits is essential, the current approach risks alienating loyal customers and undermining the traditionally positive and welcoming atmosphere associated with the Costco brand. Adding to these concerns is the alarming state of the restroom facilities within the warehouse. The cleanliness of the toilets has noticeably declined, presenting a stark contrast to the high standards that customers expect from a reputable establishment like Costco. The condition of the restrooms not only compromises hygiene but also reflects poorly on the overall maintenance and attention to detail within the facility. Addressing these issues is crucial for Costco to uphold its reputation as a customer-centric retailer. A thorough review of the current membership card verification procedures, coupled with enhanced training for staff, is imperative. Striking a balance between security measures and preserving the welcoming and inclusive atmosphere that customers expect is vital to restoring trust and maintaining customer loyalty. Simultaneously, immediate attention to the cleanliness of the restroom facilities is essential. A commitment to maintaining hygienic and well-kept restrooms is a fundamental aspect of providing a positive shopping experience. Neglect in this regard not only affects the overall perception of the warehouse but also impacts the well-being and satisfaction of customers. In conclusion, the combination of intrusive membership card verifications and subpar restroom cleanliness at the Costco warehouse demands urgent attention. The company must take swift and decisive action to reassess its approach, ensuring that the shopping experience remains positive, customer-friendly, and aligned with the values that define the Costco brand. Immediate measures are not only a service to customers but also an investment in safeguarding the long-standing reputation of Costco as a retailer committed to customer satisfaction and trust."

"The member service team are professional and polite the times I've engaged with them and made my visit easy. Also I was there for vaccinations and the medical team were also very kind and were helpful explaining information to me for travel which I appreciated greatly! The selection is wide and I do believe Costco does their best to organize the store and group things together which makes sense. The team members seem to really put in a lot of effort to keep the store clean, continuously restocking items, helping patrons reach items high up, providing customer service and I can imagine it's a big responsibility. I will be honest, sometimes the items in the store I can't always identify the discount but the value of the discount on GAS IS VERY MUCH APPRECIATED!!!!! I also really enjoy the concession area sometimes, the pizza and hot dog deals are really great and their other meals are a good treat after you spent hours going down every aisle to make sure there is not something else you may need.. more like want heehee. Great work Costco team!"

"This Costco is packed during Friday morning. First I want to say the gas station has 2 pump per lane. And the line can be long at time. Inside the Costco, the layout is very similar to other Costco. I will say it is smaller space than other Costco I been to in west coast. The food court is the most interesting because I never seen beef roast sandwich, mango smoothie, and strawberries ice cream. Unfortunately I did not get those yet the time I visit. Will definitely try one day"