Giant Eagle Pharmacy

"Personable, professional, know their clients, and wouldn't go anywhere else."

"I asked a pharmacist I was speaking to on the phone for my Medicare number and she gave it to me. I asked her not to give it out again to anyone. She said she was only giving it to me. She had no proof that I was who I said I was. I mentioned that to her and she started yelling at me Dangerous and poor service at the very least."

"WORST PHARMACY EVER!!! Everytime I had to get prescriptions refilled, there was ALWAYS a problem. The worst was this last time, my doctor approved a refill twice and they lost it and said my doctor didn't send it. Everyone that works in there is incompetent and lacks the ability to communicate anything clearly and accurately. One person will tell you something then another person will tell you something totally different. Don't waste your dealing with this pharmacy, they are very unprofessional. Go to CVS, they know what they're doing."

"I was discriminated and tortured. I never had a problem with anyone. We show respect and get respect in return. But today( 7/8/2021) was not so good.This was only the second time getting my prescription filled. I dropped the papers off but it took a day and half for them to fill. I called them and they said it was ready. They were supposed to call me. I live 40 mins away in the country so trekking the distance for them. The first time I filled it, it was 35$. Apparently the pharmaicist used their discount card I did not know. Today they said it was 183$.! I asked the difference in then And now. If First time they took a prescription card, the second time they wouldn't. They said they don't take them. They swore up and down they don't. I do have a prescription card of my own. I called the card and it said that it is accepted there at the pharmacy for my medicine exactly as it is. It would've been only $12.06. The lady asked if there was a reason why she wasn't taking it for me. Then (Ms. Hill) said she did not want to take it for me. The lady asked her standard questions on my appearance and my behavior. Ms. Hill said other than me crying ( because they are doing this to me) I am fine and appear normal and well. That it was at her personal descrecretion to not take my card. (When they swore up and down that they do not take the prescription cards). I do have insurance by the way. She lied and was disrespectful. If it was at her personal descrecretion to not accept the card, then it why would she even try to sell to me to begin with. I have been kind. I have no idea why they did that. My doctor has been kind to help me get on a plan and I have been going through the motions and so much energy a money and time involved. I finally broke down crying because of the pain, the emotional distress, the amount of energy it takes to get help. I felt helpless. These folks here have added to my burden and for no reason. I'm at a loss for words. I am a quite person and cause no harm to anyone. I feel like I am being taking advantage of. This is an honest review and I hope it finds you well. Thank you for listening. A report has been filed on the transaction and maybe it will help other people. Have a good day even if someone else is not."

"Today is yet another day I ask myself why I get my meds from this pharmacy. Their pharmacists are ok. Their staff is pretty bad. When you check on a script, the person who waits on you doesn’t greet you, doesn’t make eye contact, isn’t friendly, and treats you like how dare you want your script on the same day!? And it’s not just one of their staff—today is was Ursula but there’s a heavier-set woman who scowls all the time and just either hates her job, or hates life. And she projects that onto you when you just want your medication. It’s kinda awful. There have been instances where I’ve tried to avoid the big scowler. It’s hard. I just want my meds. I just want a smile and a greeting. I want to pick up and pay for my meds and go on my way feeling good about choosing Giant Eagle Pharmacy...but I can’t. They treat the customers so badly that you can’t. You walk away wondering why you don’t do business with CVS or Walgreens or even Walmart Pharmacy....the latter is actually likely better than this place."