The Home Depot

"Good store I can always find someone to help, if needed. Good selection of products. I always check inventory online to make sure they have what I want before I go. Never disappointed. Good help, clean store and plenty of inventory."

"I came here to find some pressure treated wood for an outdoor project. I barely got any help from employees in finding the right wood. After that I needed them to be cut to fit in my car and requested for a measured cut. Employee was super rude and told me he cannot bend rules for one customer, when all I asked was for a measured cut. He kept repeating I cannot cut everything for your project. While another employee at the checkout informed me they charge 25cents for any cuts beyond 3. I could have paid for all the additional cuts had the other employee given me right information. Instead he kept pushing away that they donot accommodate for any customer. Hated the experience at this particular Home Depot. Every-time I visit other locations employees provide great value information and help me find the right fit product for my needs."

"Poor customer service. Mishandled phone calls, and poor policy structure. Online, In-store and shipping channels of communication are completely mismanaged. It’s 2023- if you’re looking for efficiency and helpful customer service don’t purchase through the Home Depot, the competition is way ahead. Nothing against this particular location- just happens to be the one I used."

"I purchased a riding lawn mower one and a half months ago and the battery on it dies prematurely. So I removed the old battery and took it in to exchange it for a new one. The lady at the return desk said to just go find the new one and bring it up and they would process the return. So I started walking to the back and asked an associate if they knew where the lawn mower batteries were at. He did not but another associate named Jason overheard our conversation and said he could show me because he believed they may of moved. So we proceeded to look for them and after a little bit of searching came across the new one. We then went to the front to process the return. When we got there the original lady that I had dealt with acted like she was to busy to help but added that I would need to pay for a portion of the new battery because she didn’t know how to process that type of return. Jason said he would help on got on the phone and figured out exactly how to do it and within 5 minutes I was walking out with my new battery that was I was not charged for because it was covered under warranty. I normally never write a review but I thought this deserved it. Jason went above and beyond without being asked to help me locate the item I was looking for and process the return transaction all with a very friendly and welcoming attitude. You don’t always get service like this but when you do it’s nice to be acknowledged. Thank You Jason."

"Generally a good store, but don't expect to find a flat/lumber/bulk cart anywhere but outside. Once upon a time employees returned them to the isles. Well, maybe they do but they're routinely full of merchandise. If given the choice I prefer to shop for my smaller items, then get lumber/large items last... I routinely forget to get a cart first and have to waste time exiting the store to find one. That said the customer service layout and experience has been one of the quicker experiences vs other big box stores."