Gary's Automotive

"The honesty and courtesy offered by this establishment is priceless. They really take ownership in their customers' experience with them. I went to them for a pre-purchase inspection on the last vehicle I bought. The mechanic pointed out a slight leak in the Rack and pinion system. When the dealer tried to dispute the claim, Gary's care enough to direct me to the state authority that regulates such activities. Long story short, the dealer had to replace the rack system saving me from a $2,500 headache."

"Where do I begin...this shop is top notch and I understand why they're highly rated. I went to Gary's for a second opinion after the first shop I went to didn't even inspect my car (literally drove it for 2 minutes and never put it on the lift) and quoted me over $1300 to fix what they guessed was the problem, which ended up not being close to what the issue was. When I called to set the appointment with Gary's, they took all of my information and my description of what was happening. Once I arrived for my appointment, Tony greeted me like I was a high value customer even though I'd never been there before. He already had my name and information pulled up and all he had to do was enter additional details in the record. I've never experienced that type of efficiency in an auto service shop. I gave him my key, verified my contact information, and was out the door. A few hours later, I'm talking to Tony and he goes into meticulous detail of what they did to diagnose the issue. Long story short, it was possibly a known manufacturer issue and he recommended that I see the dealership to confirm instead of charging me to fix something that may not resolve the problem. Tony even gave me a printout of the manufacturer notice to take to the dealership. I was taken aback and right there, Gary's Automotive gained a customer for life. It's very rare that you find an automotive shop with high character. That's customer service. That's integrity. That's who I want to do business with. If you need service for your vehicle, please go here because as Tony told me (and I experienced), they may not always have the lowest price, but they do great work and they'll be completely honest with you."

"I had been doing some research of reputable auto centers in my area for several months and came across Gary's Automotive. After reading some reviews, I decided to give them a try. Scheduling was easy and convenient as I was able to make an appointment online. After making my appointment, a service rep called me to go over the details of the items I needed repaired. The service rep was very professional and knowledgeable and listened while I talked. He didn't jump to any conclusions. I dropped my car off as scheduled and a couple of hours later I was called by the shop to go over the needed repairs. As it turned out, I didn't need as much work as I had expected. I gave the go ahead to make the needed repairs and my car was ready the same afternoon. I thought that prices were reasonable for the work that was performed. I will definitely use this shop in the future."

"I have been looking for an honest and reliable vehicle care center for a while. I visited this location 2 times, and finally made an appointment. I wanted to speak to the people and get a proper feel for how they operate. I scheduled my service with TONY (who is professional and fantastic). He explained everything and sent text message information and appt. reminders. He also allowed me to look at the shop and speak to the ASE mechanics. The service provided by Gary (JR) was outstanding. His care and attention to detail was excellent, and he was very careful as to not place tools where they can scratch anything, and treated my vehicle like his own. I want to thank them for outanding service and customer communications! I will spread the word!"

"I have taken my car to Gary's a few times now and am very happy. They were recommended to me by a neighbor who has taken her cars here for many years and what a great recommendation! These are great people who will get your car done efficiently. They do an excellent job of updating you about what they find while your car is there, they are very transparent about cost and even give a heads up about things that might need to be fixed in the near future. I highly recommend!"