Mr. Tire Auto Service Centers

"Had a great experience.staff was very friendly and fixed the issue i had with my car very fast.would definitely come back again"

"I worked with the manager “Obi” from the Mr. Tire Laurel. I had a screw in my tire that needed fixing. (unbeknownst to me at the time was not fixable). Obi initially overcharged me on a tire plug $60, but when mentioned that price was exorbitantly high and if they offered any discounts for nurses/teachers, they magically dropped the price to $32. (I found it odd that other tire places initially charge $30 from the start, so this location was already scamming me. ). I dropped the car off and would be back to pick it up when it was done. I got a call from Obi saying their inspection was done and that I would unfortunately need a new tire. They were going to charge me $184 for a brand new tire, which was, “a great deal bc it’s the same exact tire”. My husband called another tire place and they said they can get me in and out (same exact tire) for $140. When I asked Obi why the extreme price and why initially up charging me from the beginning, he noted additional hidden fees on the price points that he didn’t initially explain to me. When I told him I didn’t agree to those charges and I told him this is shady business practice, he called me rude for calling his business shady and blamed me for not asking for pricing breakdown/detailed explanation of the charges. His ill demeanor and unprofessional manner was the exact opposite of a manager, even while trying to explain the breakdown of the situation. After all was said and done, I left Mr. Tire more frustrated, upset, felt taken advantage of, and drove of (very unsafe) with a screw still in my flat tire. I had been burned by mechanics up-charging me in the past, being a women in a male driven environment, however I had never felt more uncomfortable and taken advantage of in this car repair situation, than having gone through this experience at Mr. Tire. To note, I told this story to my friend who works on cars and my father-in-law, and both general consensuses were that Mr. Tire tried to take me for a ride. I went to the place my husband called (the simple tire garage down the street) with my husband, paid the $140, chatted with the friendly staff and I was in and out in less than 20 mins. Never having been to a Mr. Tire, and having just moved to Laurel, I was looking forward to possibly finding a trusted, well-known, highly rated and affordable mechanic close-by. I unfortunately found the opposite in Mr. Tire."

"This was a great visit. We had an appointment at Pep Boys and when we got there they told us it would be three hours. We looked on Google and found Mr. Tire had good reviews. We went there and the service was amazing. We will definitely go back for our tire needs"

"Selwin has been absolutely amazing! We were traveling back up to NJ, we're not from the area and blew a tire. He was very reassuring and was so so helpful. Truly an amazing guy, him and the team will take care of you!"

"Apparently this location is under new management. All I needed was 2 tires mounted. I check in with the desk attendant and he immediately offers me a deal by paying the service technician directly under the table with cash app.....I declined. He then keeps asking me for my keys. I told him you are not servicing the vehicle I drove, the tires and rims are in the back seat, Let's go get them there are only 2. We go back to the computer, he writes my ticket and then we get the tires and rims. He again looks at the vehicle and says, these rims look to big. I said again sir, you are not servicing this vehicle, the equipment is in the back and these are stock rims. The technician agrees and takes the tires to the back to mount."