PetSmart
11330 Samuel Bowen Boulevard, Berlin, MD 21811
Hours open
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
Location & Phone number
11330 Samuel Bowen Blvd STE # 100, Berlin, MD 21811, United States
About the Business
PetSmart is a leading pet store located at 11330 Samuel Bowen Boulevard in Berlin, Maryland, United States. This store offers a wide range of products for pets including food, toys, grooming supplies, and accessories. Customers can also find services such as grooming, training, and veterinary care at this location. With knowledgeable staff and a welcoming atmosphere, PetSmart is the go-to destination for pet owners looking to provide the best care for their furry friends.
Reviews
"This Petsmart is fantastic. They always have what we need and the staff, grooming and retail are always top notch. Have not had a bad experience in this store ever! Kudos to a great establishment. Our Smudge always comes out of here happy."
"The management at the PetSmart in Berlin have no idea what they are doing and it doesn't make any sense and it's ridiculous that you have to show a ID there to get crickets for your pet lizards.I contacted corporate and its not part of their PetSmart company policy?? So how does that make any sense at all??"
"I usually every Sunday order crickets and pick them up with no problem. A guy at the store that I believed to be one of the managers there rudely asks me for my ID for just ordering cricket online that were already payed for. I never have had this problem only when he is there this happens. The other woman manager and employees never give me problems it’s only him. They know me by now I come there EVERY Sunday to order online, pay for them and pick them up. I can see If im am buying alcohol or cannabis but I am not I am buying just crickets. I should not have to be carded for that EVERY SINGLE TIME and he is there. They don’t card you anywhere else where you order and pick up stuff like at Walmart it should still be like that in all stores. he is there I have to deal with that and that I should not have too. I contacted the people about this but they are not willing to bend for people that go there ALL the time and especially for people with hidden disabilities. For now Unfortunately I have to go here for crickets since they’re the only place I know that is cheapest and have the right size. Now I have to go every time on edge feeling uncomfortable and frustrated because they know me and Still ask for my ID.I go there ALL the time every Sunday that something will happen. I’m going to try and look for another place because this is ridiculous!"
"Took my pup for grooming today the grooming team was so kind and attentive and overall patient with my pup. Will be coming here from now on have gone to Salisbury before where they’ve turned us down twice bc his hair was not short enough to groom? Recommend this location!"
"Thank you Melissa for the friendly greeting entering the store and for jumping onto another register even tho we were only other ones in line next. Just had the exact opposite experience at the local Petco down the street so this was extra appreciated. Always find high quality supplies and associates here."
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