The Barony Practice

"I've been with this practice since it opened. I always get appointments if required & calls from the GPS. The nurses & reception staff are very helpful. I wouldn't change to any other practice. I feel safe there."

"Great GP practice! Never had any problem to contact them, the doctor always calls back and have been able to see doctors in person usually within a week. Reception staff are lovely too."

"Ever since the pandemic, i have noticed the GP's at this particular practice have become increasingly rude and dismissive. The manner in which I have been spoken to on the few occasions I have required their service is beyond abysmal. On two occasions, the two separate GP's spoke to me like I was a mentally compromised child, to the point of being called a "liar" because I failed to remember a certain small detail from a previous phone appointment! I'm the spouse of a retired consultant gastroenterologist, so not exactly a numpty. Their entire modus operandi seems to be one of implementing bullying tactics and talking loudly over the patient, to put off patients from calling and the GP's themselves from having to do any actual work. These tactics have certainly worked on me! Seems they are literally making up the most asinine excuses to avoid doing the job they're being paid for. Just sat, hiding away in their offices, kidding on they're "busy." Aye. Busy deciding what type of biscuit goes best with their cuppa! The quicker GP's are replaced by robots, the better!"

"I've been with this surgery for over 15 years. I have always found all reception staff, GP's and allied health professional staff helpful and pleasant and have never had any difficulty getting an appointment appropriate to my situation. GP's are exceptionally busy and many minor ailments and conditions don't need a GP. If people would take responsibility and look at alternatives such as their local pharmacist in the first instance the telephone triage system would work very well as it has done for me any time I have required to use it."

"I've been a patient of The Barony Practice for almost twenty years and I've always received great treatment. The receptionists are always pleasant and helpful, as are the nurses, and the GPs are excellent. You will always receive a call back from the on-call doctor on the day, and you will be seen by a doctor on the same day if required. Referrals are organised quickly, and any support you require from outside agencies such as palliative care, is also organised very quickly. I can honestly say that in my twenty years of being a patient of this practice I have never had a bad experience."