Royal Alexandra Hospital- Accident and Emergency Department,

Corsebar Road, Paisley PA2 9PN, United Kingdom

"Been at the A&E at 2am in the morning with my partner, waited until 5am and noone said anything. I asked them about my partner and they said there is noone in that name inside..until they managed to remember that they called him in from the waiting room. 5 am they started to do checks on him and when they finished they just forgot about him again and he had to call them to ask what is going on..if he can go home..only to find out they were not even at their desk anymore and he was left looking for them and ended up leaving. There was only 2 more patients apart from him in."

"No waiting seen by doctor within 5 minutes."

"I had damaged my leg and needed it looked at quickly. I went into A&E, gave my details and took a seat. The wait to be seen was about 20 minutes. I was then placed on a trolley in a cubicle, looked at a couple more times and then moved to a ward for a week. Staff were professional and the department looked clean. From start to finish the whole process was much quicker than most other hospital A&Es I've been to."

"Got fairly quickly seen but has a permanent police presence at weekends."