GuestReady London

"Great flat in a lovely street. The flat is beautifully decorated and has every amenity, fully equipped kitchen, comfortable sitting room, and bedroom. 5 minutes walk to the tube. Would definitely recommend, warm, and welcoming."

"It’s such a pity about the management of the GuestReady flat I rented through Airbnb in Westminster. The flat was provided to me unhygienic, it is damaged (including water damage) and it smells. SEE PICTURES: expired food (some since 2018), NOTHING WAS CLEAN it was filthy, rubbish everywhere in all cupboards including smelly clothes from past tenants and some rubbish was wet from the kitchen leak... The leak in the kitchen was reported before I moved in but I was not informed about it, I discovered the leak days after moving in. Due to the leak I had to use a local laundrette at my own expense and wash the dishes in the shower. Additionally, issues were reported in past reviews so before agreeing to rent I questioned 4 specific issues, I was informed "All issues have been sorted" but unfortunately I experienced the same reported issues after moving in. It took hours over weeks to deep clean everything! I spent one week in hospital with a severe bacterial infection and I was concerned about the flat's condition, specially after the toilet leak, so I requested a bacterial test to be completed, this was not yet completed by GuestReady. The water tank and drains in the bathroom continue to smell, I could not improve this. The underfloor heating is not working (for years) even though the instructions are still part of the house manual. The communication I received from the GuestReady team and other sources did not always match. The location is amazing, the flat is big and the neighbours are sweet but the flat needs repair and hygiene seriously needs to maintained! I am sad for future tenants if the issues are not resolved."

"Rested in these apartments for 2 days, everything is great!!! Interior, cleanliness of the premises, geographical location, constant feedback from the management company. Worth every penny spent. As my wife said: "only olive oil was missing)))""

"Great and big apartment, very equipped and cozy to stay. Very good and convenient location. I really recommend this flat. One issue with the check in process that they gave me the wrong key and it delayed our entry to the flat and we were needed to go back 10 min walk to replace the key."

"What a cute little place! Great amenities, location, and super helpful tips/tricks (on the area, shopping, how to use the appliances, etc.). The back gardens are lovely - we left the window open at night and woke each morning to a beautiful sound of birds…"