Emergency Department - Children's Wisconsin

"It was a pleasure to have all doctors and staff members specially Nikole. Taking care of my little baby. Everyone was very respectful and responsible and takes my baby illness seriously. They got him n very quick and they were very responsive. Thank you all for taking care of my little one."

"A bit of advice for those with injured kids: DO NOT take them to Children's Hospital ER. We had to take our two-year-old there today to get three stitches in her forehead after she fell into the dining room door. It took FOUR HOURS for her to receive treatment. My daughters were more traumatized by the wait and lack of care than they were from the accident itself. I had to resort to standing in the hallway, holding my crying baby in my arms with blood running all over her face before we got seen. I was told to go back into the patient room, but I refused. I wanted them to see how her condition had worsened so that maybe they would notice the screaming, bloody mess they were neglecting. Only then did the team of doctors and nurses respond. If this is what it takes to get a child treatment, then those people should not have anyone's child as a patient."

"Amazing Doctors and Nurses. Very knowledgeable and compassionate to a freaking out mom and incredible with my daughter. They explained everything that was going on or going to happen. I can not thank you all enough."

"We brought our daughter in with RSV. When we got here things were more urgent than we realized. Despite the fact that the waiting room was packed and all the ER rooms were full they rushed us back immediately and had a whole team of people helping her. All the staff was so helpful and made time to answer all of our questions and concerns."

"Our child received the most compassionate care. We had to come 2x for the same illness due to worsening condition. The first time was late afternoon on Sunday. Naturally we had to wait as it was a very busy time. The waiting room was comfortable with nice amenities. The second time we came late morning on a weekday we got right in. In our exam room the staff was well equipped to make children feel not so scared. They had cartoons on in our room to help our daughter while we wait between tests and providers and the nurses brought bubbles and a slinky to cheer her up. Both visits they presented us with solutions and clear instructions for at home care. They gave us options for us to choose as her parents with their help as medical providers. My husband and I are so glad we drove the 50 minutes one way to have our daughter cared for by this staff. I can’t imagine a harder job and the entire staff handled it with grace and dignity. Especially under times like these, thank you Children’s Hospital ER for everything you did for us. Keep up the amazing work!!!"