ADVENT

"Everyone was very kind, but they encouraged me to get a balloon sinuplasty procedure & it did not work at all. I am still snoring as bad as I did when I started with Advent. I am VERY disappointed. It is expensive even with insurance & it does not feel very individualized. They have all patients follow the same course of action. I do not recommend."

"Initial visit/assessment was $1,095.57. My copay helped but the surprise, additional $700 “surgical procedure” was not covered. Read other 1 star reviews and you’ll see the same charges and billing practices! They are not up front about pricing, questionable billing practices, and surprise billing. I was excited to finally get some answers and improve my breathing. They were in-network and their providers were actually recommended when searching through my health network website. The office was clean, front desk personal were nice. I was required to pay an upfront copay, this matched what I was expecting based on my insurance plan, so no surprise or issues there. I thought the PA I worked with was very knowledgeable and thorough, or so I thought. As part of the initial exam I was told they needed to do a nasal endoscopy. Next, I was told a CT was wanted but that insurance won’t cover it until at least two rounds of antibiotics were tried. So antibiotics and nasal sprays were ordered, a CT scan was scheduled for a few months later and I was on my way. About a month later I received a large bill for a surgical procedure. The nasal endoscopy was billed as a separate, surgical procedure and not covered by my insurance. I had no idea this was not part of the initial visit and was being charged separately, let alone as a surgery to my insurance. I can only imagine what the CT or procedure would cost! Initial visit billed at just under $398.18, thankfully only $30 copay Separate surprise surgery billed at $700.39, cost reduced for in-network with BCBS but $382 billed out of pocket As someone else who works in healthcare, I will do my best to make sure people stay clear of Advent and its providers due to these shady practices."

"I was looking for ENT doctor online. Dr. Handler had great reviews. I was very pleased with the staff in his office. I was also pleased with the outcome. The person that I saw was Chelsea. She was very detailed and gave me lots of helpful information."

"I was very satisfied with the care I received from Alexis. She was knowledgeable and explained all my symptoms in a manner that was easy for me to understand. She also made sure that I didn't experience any discomfort during the examination."

"Ruben spent considerable time with me explaining the nasal cavity and nearby structures, what he saw during my endoscopy, and his recommendations for treatment. He answered all my questions and gave me time to reiterate my understanding of the treatment steps. He is extremely pleasant and clearly knowledgeable."