MCW - Medical College of Wisconsin

"My son had identity theft from this place. No phone calls. I hope this doesn't affect my son long term!"

"Couldn’t get a refill on my depression medication bc my doctor quit out of no where. After I complained I was told I needed to make a new appt with a diff doctor to get my medication. Having this delay in my medication sent me mental health into the toilet. I cannot believe this is the system a health care provider has in place with a doctor quits. So unbelievable."

"Update: After talking with their "customer advocates" per the feedback left below my review, after a couple weeks of trying to get ahold of them, they are just friendly voices to tell you that they are right and you are wrong, they are denying everything. I can for certain validate not this is a great place for care, but an ABSOLUTELY HORRIBLE establishment when it comes to the back end billing. Very unfortunate that such great care staff are under this reckless organization. Unless you have 100% covered healthcare STAY AWAY from this place, they will destroy your credit. My son was seen be doctors here and Children's. They made a mistake recording his information and it was declined by insurance because his name didn't match. They said they would correct it and to hold off on paying until the correction was made and submitted correctly to insurance. Instead they sent all the bills to collections. That is there way of fixing it. They instructed me to call customer relations, and I did, and they were friendly, however they don't do anything and don't call back. STAY AWAY FROM HERE."

"be careful if you are going there for school. there is a professor there that just brought my confidence down. How can you tell students " they should be on anxiety medication just because they did not perform well on an exam. That little sentence made me feel so uncomfortable in his class during the entire session. which of course made me fail. Thanks a lot Dr"

"Hospital is good, no issues there at all. Their billing is a complete nightmare however & I'd only go there in the future if it's a life threatening emergency. I'm still getting bills/collections for my daughter's surgery in 2013, YES 2013. I have & always have had good insurance & I've already paid money out of pocket for other bills related to the surgery. It seems like I pay one thing, then they bill me for something else later when I think it's all good. Idk what's going on & it makes me think they're just bombarding me with miscellaneous bills to confuse me. I requested an itemized bill so I can see what mistakes they're obviously making to apparently overcharge me. That was over a month ago but I've still received NOTHING. Meanwhile they're screwing up my credit. It's totally ridiculous & highly frustrating. I asked their collection agency, State Collection Service, if I'd get a receipt thru email if I paid one of the bills right away. She flat out told me NO & said I'd have to pay each separate bill (total of 6) before they'd send me any receipts! Pretty sure these people are crooks."