Froedtert Hospital

"Wife was in for treatment and moved to rehab. Care at hospital was excellent from nurses but told doctor multiple times we thought she had a urinary tract infection while she was there. One day after leaving tests were taken for infection and came back positive for infection and she ended up in different hospital due to issues tied mainly to infection. Simple things make what has always been great care negative."

"They admitted me only to find out they don't accept my insurance. Kept me 3 days for a corneal ulcer. I haven't seen Bill yet but when I do, I'm sure it'll be a duzy. How can a teaching hospital not accept all insurance plans? Food was always cold."

"My spouse recently passed away at your hospital. Maybe it was probably inevitable, but how quickly your hospital cutoff their my chart access so I could view any of their test records, billing or anything was amazing! There is a spouse left behind who has to handle things. Not even a condolence card, phone call from the hospital or any of the medical staff that took care of my spouse. No one really explaining how things turned quickly and went south for my spouse. That’s just cold. I had unanswered questions. You’re supposed to be a teaching hospital. What about teaching compassion. I really wanted to know about my spouses last test results, but I guess I’ll never know. Not even the main doctor reached out. I guess too busy for us. Did you do all you could for my spouse? Did your treatment send my spouse to their death? Did you rush them too quickly into that treatment? I think so. They weren’t strong enough, but we trusted your judgement. I guess just another patient/number in the big picture. To rub salt in my wound your staff messed up on my spouse’s death certificate. So now I have to wait for that to be corrected. Ummm I have a lot of time sensitive matters to tend to regarding my spouses death. I’m sure your organization could care less. One suggestion is stop talking to their family and friends like they studied medicine along with you. Talk to them like a human being. Explain things simply. Talk to them like you were speaking to your own family. I guess you’ll make sure to send out those bills as soon as possible. You won’t forget those bills I’m sure. Not a good look for you Froedert. You need to do better. You gave us hope and then cut us off so quickly as soon as my spouse died."

"My father was taken to Froedtert in Pleasant Prairie due to aspiration pneumonia. he was treated and released on Day 2. He went home for 48 hours and then had to return due to his conditioning returning. His oxygen levels were low and he was disorientated. I arrived the next day and spent the entire day with him on the 3rd floor. Most of nurse's and the staff were kind when they appeared but their visits were few and far between. I understand that it was the weekend but shouldn't a hospital be staffed, properly, at all times? Due to the danger of my dad aspirating food there were signs placed all over his room stating, "Feeding REQUIRES 1:1STAFF" How often was this requirement followed ?? 0, as in none, never. My father would have starved had not his wife spoon fed him until he regained enough strength to feed himself. He would have received better care in a 3rd world country. He served the country as an infantryman in Vietnam and as a police officer here in the States. The hospital scheduled his discharge, in my opinion, before he was ready to go home. We tried to discuss this and appeal their discission and the administration's response was to threaten to call the police on Mom, an 80 year old lady. Really? Really? That's your idea of compassionate care? Froedtert should be ashamed of themselves. Indeed, shame on them."

"Excellent hospital. Staff were friendly and efficient. We were here on the 8th floor, which requires being put on a list in order to visit your family member. Unfortunately, only 4 members are authorized to be on that list. Only two at a time. It made visiting very difficult but doable. This has been the most strict hospital when it comes to visiting hours. 8am-8pm period! Always keep in mind that you need to stand in line to receive a badge, so factor in 15-30 minutes before you're expected."