The Savvy Dog

"We bring 3 dogs here regularly! We are always greeted with professionalism and kindness! Great service every single time! They put in more than 100% Our dogs are excited to come in!!!!"

"This place is one giant storage unit for them. Disgusting. Can hardly move around the store. Sure they do good nails, but this store is in so much dissaray it's disgusting."

"I could not be happier with the grooming of our less than perfectly behaved 6 month old pup. They were compassionate with him and did a great job. Due to covid 19 he had only been groomed once before, so they had their hands full, both with a lot to do with his grooming needs, plus lack of his grooming experience. I would recommend them, and have, twice already!"

"We had an end of day appointment. Our dog was a little matted. But instead of cutting her hair short and combing out, they shaved her bare! I told them if they had to do some cutting it was okay, but never would I have wanted her shaved bald! She was unrecognizable. Truly unrecognizable! We all initially question whether or not it was truly her. I think because the appointment was 1 1/2 hours before closing, they chose to shave her bald so they didn’t have to do any comb out so they could close on time. They should have called us, we would have been more than happy to bring her back another day when they had time and would have paid for any extra time needed, done it ourselves or taken her elsewhere. I will never bring our dog back here and I would strongly urge anyone not to use them. Anyone that would do that to a dog, can’t care about them. Our family was in tears! Update: Here are the answers to your questions :First, I'm not concerned that you "exposed" our names. The only reason I used my alias is I had forgotten my password to my primary account when I sat to do the review. I find it telling that you also divulged another clients full name that gave you a one star review. I assume in retaliation. However, I'm openly telling people about my experience. First, we left our dog with our house/dog sitter for 10 days. I usually comb out my dog every few days and I don't think my sitter brushed her. She was more of a mess than usual and had some mats, but I don't think she was neglected. In your email to me you stated "Mats of this nature are generally caused by a dog being wet and towel dried, without combing/brushing/drying properly - multiple times over." I do not believe this is the case, my dog is an indoor dog. I had combed out the entire top of her back the morning after we returned home, but thought since I had a grooming later that afternoon, that I should leave the rest to the professional. She was matted but not all over. I did say she was a mess and stated that I understand if SOME trimming was necessary, but never gave permission to shave her bald. There is a BIG difference between trimming and shaving bald! There are things that can be done other than shaving her completely bald like using conditioners and cutting the hair shorter. We can debate what shape she was in, but regardless, If the man grooming her felt he had to completely shave her, he should have called us first! To say we were disappointed is an understatement, we were devastated!"