Cream

"It would’ve been nice to know before I bought some shoes that it was no exchanges or refunds,(very small print at bottom of receipt) bought a pair of shoes for my girlfriend, tried them on and didn’t fit. Asked to switch for a bigger size, said no bc they were put on. If you want to get gifts here, strongly do not recommend. Lost a good customer ✌ Place is trash"

"I literally was looking in the window getting ready to go in, and before I could get in good someone approach saying no drinks allowed. Mind you store completely empty of customers with 3 workers. I had an empty coffee cup but that I was about to throw away but I wasn’t even given a chance. I proceeded to throw it away as planned but decided to continue my shopping elsewhere. I had already spent tons in ab&fitch, posh and Michael kors but this poor class rude store can continue to be empty."

"Customer service is poor. Went in to purchase a pair of sneakers and they told me they don't allow drinks without lids in the store. Told the guy it had a lid. He said we still can't have it in the store. Spend your money somewhere else they obviously don't want it."

"I’ve gone to this store a few times and never had an issue but the last 2 times I’ve gone it wasn’t pleasant. The first unpleasant experience I wasn’t greeted by not a single employee so I just walked out. Today 6/25 my 12 daughter wanted to go in and look for shoes. We were greeted this time by at least 2 employees. She wanted to take a picture of a pair of shoes to send to her uncle. Some young guy runs up on her and told her she can’t take pictures of the merchandise???? Since when? So I asked him how else is she suppose to show her uncle what she wants and he shrugs his shoulders with no resolution. Luckily it was a nice girl who immediately came over to help while that a** walked off. Is he serious? I know they don’t pay them that much their for him to act out of his pay grade. Maybe it’s just me but I’ve never been some where that you can take a picture of merchandise especially sneakers. But that’s besides the point the guy was rude to my daughter whose 12 and lucky for him I’m 7 months pregnant so I couldn’t rip him a new one like I wanted to w/o stressing myself and my baby. Needless to say we won’t be back.....ever."

"The only good thing about this place is that they get most of the shoes that come out. That's about the only thing good. I've called twice on two different shoes and they don't even say hello when they pick up. I just heard background noise and waited for them to say something. Still nothing and had to say hi to see if anyone was even there. This past time thy said that don't know if they're getting them and hung up on me while I was asking another question. I've also stopped in hoping it was different service in person and well it's not. Still rude to everyone in there. All the employees just stand around and talk to each other or act too busy to help. It's never been organized in there when I go and looks like they just got a shipment in but no one was working the boxes. I'm no longer dealing with this location at all and wouldn't tell anyone to as well."