Nansemond Suffolk Family Practice

"If you are thinking about coming here DO NOT. After traveling an hour and thirty minutes to make my appointment as a first time client that I waited 3 weeks for I was in traffic without cell service so I could not call. I arrived 15 minutes after my appointment time and they denied seeing me. I explained my situation and the lady at the front desk explained that because I was now a “no show “ they could not see me."

"I was really surprised to see all of the bad reviews, but I had a great experience here. From the moment I walked in to the moment I left everyone was very helpful, patient, and kind. Both my doctor and nurse were incredibly patient with me, while being very kind and reassuring of all my questions and concerns. I’m not dreading going back like I usually would with the doctor!"

"Very disappointed. Will not be coming back. All the front desk workers did not know how to do certain things. Not mad at the women, makes me mad seeing companies just abandon new people when they not fully trained. I would feel embarrassed. I was brought back for the nurse to take my vitals and she told my significant other they were not allowed back, but in the rudest tone. I then walked back and while answering all her questions I picked up my phone once to update my partner about everything going on, she tells me to put my phone away. I simply put my phone away, but then is questioned THREE times about my drug history. Completely unprofessional. If I tell you no one time that’s the end of the conversation. Needless to say I will NOT be returning."

"I like the Nurse Practioner Grace P. She is so very nice, caring, and doesn't rush you out of the room. She listens to concerns and takes her time to address. Her nurse Tyna is the sweetest, I'm just glad she stayed when Dr Hughes left, Nurse Tyna is amazing! I give only 4 * because the secretary by the front door could be a little nicer."

"just now I transferred over here from Bon Secours Ghent because it was closer. The quality of care is subpar. I’ve had to wait over about 45-60 min more than once and ended up leaving. The wrong tests were ordered after a long discussion with the MD and nurse about my concerns, so I was never fully treated and now I’m left with an 800 dollar bill and return of my symptoms a month later. Then after completing a follow up appt already for a med refill, they call to tell me I need to do another follow up after only a couple of months because they changed my providers or they won’t refill my medication. Mind you I’ve been on this medication for a few years now and it’s not recommended to abrupt stop it. My health insurance most likely won’t cover the visit because it’s too soon. The lack of communication and coordination of care is unprofessional to say the least. I’ve never had issues like this before and will not be returning."