Rite Aid

"I have used this pharmacy for years now, and it seems like it continues to get worse. The wait is ridiculous to get a prescription. The other day I went to pick up a prescription and asked them to run another one because my insurance finally approved it. I don't know if the person misheard me, but the response was so utterly unhelpful, and they didn't run the prescription. I have since tried calling four times and no one answers the phone."

"The store is okay, but the pharmacy really sucks. I hate using this pharmacy but unfortunately my insurance has limited my options. Every time I have multiple prescriptions called in, they never fill them together. It seems as though they are purposefully trying to get me to come to the store as often as possible. They will fill one rx, then a few days later, they will tell me one is ready, then the other has to be ordered. I fail to understand why they can’t make it more efficient and process them both at the same time when they are both called in the same day. I was a pharmacy tech for a long time, and the process here makes no sense to me. Also, the pharmacist screwed up my insurance once and told them I had multiple insurances, causing me to have to call my insurance and get things straightened out before I could get my medication. This pharmacy never seems busy, but it takes forever to get anything done. It’s really a horrible system. I’m thinking about switching to a pharmacy way farther from me just to avoid this place."

"I don't think this issue with is only with this location based on orher Rite Aid reviews however being frequently 3-5 days backlogged in filling prescriptions it's completely unacceptable! The assistant manager told my wife to call them in earlier and she explained neither my insurance or your app allows you to do that. The assistant manager then said come inside then and tell them it's an emergency if it's a pill you have to have and she said tried that and they refused. Unbelievable it's this bad! Update: I realize Rite Aid has responded to my review since my post earlier today however the fact that many others have been posting similar complaints for months I have little expectation that management is trying to improve this pharmacy unfortunately."

"The store it self is great. The pharmacy is overwhelming. It's always a long task. Your doctor puts an order in on Monday and still by Wednesday not ready. They dont answer the phone timely and then i still have drive up to request my prescription to be completed. This is not good or organized."

"This place is like WOW! Visited 11JUL22 around 8pm for the first-time for some Children's Benadryl (Less than $6.00) and never seen a Rite Aid so beautiful! They even had some outdoor furniture! Staff is Nice and helpful. The place is very clean. Take a look."