Rite Aid

"The only reason I still go to this RiteAid is because it is less than a mile from my home. Every time I try calling the pharmacy they NEVER answer. I tried Saturday 4 different times through the day and at one point 3 times in a row. No answer. Today I have called through out the day and haven’t been able to reach anyone. I understand people get busy but you can’t be too busy to not pick up the phone all day long. Saturday after calling I went in person and they had zero customers at the pharmacy and 4 people behind the counter. So why couldn’t anyone answer the phone!?"

"The pharmacy sucks. No other way to put it. They refuse to answer the phone, even from other pharmacy’s. I went in there in person to get a script transferred to my regular pharmacy (as they hadn’t touched or tried to fill it for hours) and they refuse to answer the phone when my pharmacy calls them to transfer the script. Called multiple times to talk to someone and no answer. Short staffed or not this is unacceptable. People need their medication this is ridiculous."

"This pharmacy has really gone down hill. I dropped off prescription yesterday which the girl behind the counter wouldn’t even acknowledge me and helped two other people before me. Then I go to pick up today and it’s not ready. Over 24 hours later. It’s not that hard to print a label and put in on a box. Their customer service is lacking and they could care less about helping people."

"I have been going to this store for a few years now and it has been l slow, but they were doing a decent job. That was until a few weeks ago..... I made an appointment for the covid booster on a Sunday. The staff at the counter confirmed my visit reason and had me take a seat. I was 3rd in line. I was taken back into the privacy room when it was my turn and the pharmacist gave me a shot. I went oit into the waiting area for my other prescription. The pharmacist then came out and informed me that she had not given me the vaccine i asked for and had infact given me something completely different! SOMETHING COMPLETELY DIFFERENT WAS INJECTED INTO ME! They deserve less than a star rating.They deserve to be unemployed and the doors shuttered!!"

"If I could give a 0 I would. Doctor Harris (pharmacist) came out 25 minutes after my appointment for my second shingles shot. I had complained about wait time to another customer earlier. Harris came out raising her voice at me and another customer about us complaining about rite aid. Manager did nothing. Just shook her head. I am done with rite aid for good."