Waffle House

"I walked in and sat in the seat at the counter closest to the register a little after 11am on a Saturday. Half of the tables were occupied and the other half were covered in dirty dishes. After 10 minutes of various servers making eye contact but otherwise ignoring me, the order caller told a gentleman at a table that came in after me that he would be waited on shortly. I asked “What about me?” And the order caller pointed out the gentleman that would be waiting on me, then cleaned the counter, gave me silverware and apologized for not noticing that I needed to order. The waiter she pointed out proceeded to ring up another customer and then informed me that he would be helping the customer that came in 5 minutes after me first. I told him that wasn’t necessary and got up and left and went to Cracker Barrel where I was immediately greeted, seated, and promptly had my order taken."

"Went in for breakfast and it was cold and tried moving away from overhead vent, but that didn't help. Asked server if A/C was on and she said yes because the cook was hot. The temperature outside was in low 40's and I asked could the air be cut off or turned up some. Nothing was done and we had to eat with our coats and hoodies on( we were not the only ones). The food was slow arriving and was served one item at a time, and some items were cold by the time it arrived. Also, one employee named "Austin" was sitting at the counter waiting for a ride home. He continuously kept talking to the staff about all his personal problems. He was so loud talking I could not carry on a conversation at my own table. He was at one end of the counter talking to servers that were at the other end. The staff was so busy being entertained by Mr. Austin that even getting a coffee refill was difficult. Obviously, the slow service was due to all the distraction caused by Mr. Austin. Staff needs to be retrained on customer service and employee conduct. It will be a while before I consider returning to this Waffle House."

"I truly believe this was the best Waffle House experience I've ever had. We went around 7 am. The restaurant was very clean and we were promptly greeted by our server. He was great at his job and I wish I would've caught his name because he rocked! The food was quick and pretty good. If you get a craving for Waffle House, this is the one!"

"We went here for Veterans Day because that's where he wanted to go although they didn't give him any military discount we still enjoyed our breakfast and I enjoyed the fact that he finished my breakfast"