Doherty Plumbing Co., Inc.

"James came to our house this morning to install a new dishwasher. He quickly overcame a couple of installation challenges, and got our new dishwasher running in short order. James really did a great job, and he was a superb representative of the Doherty Plumbing Company. We are very happy with the service we received.."

"This company was contracted by home depot to hook up our gas line to our new oven on the day our oven was delivered. 6 days and 2 lame excuses later, they finally showed up to perform the service. We waited all day for them on wednesday when the oven came and then again on Saturday, only to be told that they showed up and no one answered the door. Baloney, since our very loud dog barks whenever someone is even close to our house. The inconvenience and lack of responsibility for making things right with us was absolutely intolerable. Then when the guy finally came, he made no mention of his failure to provide service in a timely manner. There's simply no way he came to our door without us knowing. We were eager to have a working oven and had built our day around him coming to hook it up. Once he did come, the whole process took less than 10 minutes, so it made the fact that he'd refused to come the other 2 days that much more infuriating to us. We had paid for the service ahead of time, so the fact that we weren't a priority speaks volumes about the way they do business."

"Our sump pump broke and the water was quickly rising. I called Doherty and spoke with Mike who was very helpful. I was able to get same day service to resolve the problem. Our service tech Kenny was very knowledgeable and efficient. Very pleased with Doherty’s service. We will use them again!"

"I had another plumbing issue on 26Feb2018 so I contacted Doherty plumbing. Spoke with Mike and he dispatched their tech, Richard who arrived in the timeslot given me. Nice guy, knew how to correct the problem and even cleaned up afterwards and discarded the trash. I've used Doherty Plumbing in the past and am pleased with them. Thank you Doherty."

"What a horrible experience. From the beginning this company set the wrong tone for customer service. First, they showed up at my house without calling me to schedule an appointment, or to let me know they were sitting in my driveway. Second, they were late to their re-scheduled appointment. Lastly, after tearing the tile out of my shower and fixing the faucet, they did not offer a resolution to replacing the tile. When asked if they were going to replace the tile, I was told that a different section of Doherty plumbing was responsible for that portion of the job. All in all using this company was a bad decision and I would caution any other consumers to against hiring them for service."