Johnny Was

"Love Johnny Was but the manager at this store is awful! There was a dog adoption event going on next door and the manager was complaining about it the entire time and kept talking about how annoying it was. I thought it was a great event and it sounds alike it was pretty successful! Won’t be going back to this location"

"Wife loves this shop. Was there with her and staff was super helpful and allowed me to sit and relax. A must go place."

"I ordered items from Johnny Was as I have before. Within minutes of ordering, I realized that I sent it to the wrong place and tried to call. They were closed. I then sent an email asking that they send it to there store in Boston. Two days later, I get an email saying they can't and that they sent it to the original address. I told them that there is no one there. Below is their response: Your edit request cannot be completed at this time. Johnny Was is committed to processing every order as quickly as possible. Once an order has been acknowledged by our fulfillment center, we are unable to change or reverse it in the system. We apologize for any inconvenience this may cause. Looking for another option or alternative? Here's what we recommend: Package refusal: you can refuse delivery of the unopened package upon arrival. It will be redirected back to our warehouse. Keep your order: you have 30 days from the delivery date to return or exchange any non-final sale merchandise. Return your order: please visit our online Returns & Exchange Policy for instructions. ------------------------------------------------------------------------------- So, I called Fed Ex and told them to send it back before it was sitting on a door step with no on there as per their suggestion. Today I get an email telling me the sale is final and as a one time courtesy that they will credit me for 2 of the items. Why didn't she check that they were final sales before sending out advice like a robot? Why could they not have asked if there is somewhere else they could ship to? Why didn't they call Fed Ex for me? Is this store corrupt or are the staff just not smart or indifferent?"

"So glad the store finally opened in DFW. This has been a favorite brand of mine for many years and even though I order online, sometimes I want to try things on. For a long time I didn’t know that they don’t put everyrhing out on the sales floor and you need to ask if you don’t see your size. I have visited many store locations and the sales people are always super nice and helpful. The clothes are gorgeous and durable and I always get compliments on them. So glad they are here now!"