Peter Piper Pizza

"Shirley “manager” and the Gm allowed the employees to steal our pizza. When asked about it they refused to take accountability. This location is terrible. $43 and they didn’t refund me. Worst pizza location in El Paso."

"Worst customer service that my party and I have ever experienced. Out of all my years of eating at Peter Pipers Pizza I have never experienced such horrible and disrespectful service like I have received today (9/23/23) from Pamela Torres, the MANAGER at Peter Piper Pizza #85. When trying to purchase my 2nd pitcher of beer she refused to sell it to me due to their policy of “one pitcher per party.” She then changed the policy to “two persons per pitcher.” She was obviously unfamiliar with the policy for beer and continuously changed it to her liking. Prior to refusing to sell to my party of 5, she had just sold another pitcher to a gentleman in front of me (with a party of 2) who stated that he was on his “3rd pitcher of beer.” When questioning the policy that she continuously changed, her demeanor as a MANAGER became very unprofessional. In the picture that I have attached, you can CLEARLY see the gentleman who was in front of me in line with two pitchers (one empty and one full) that Pamela Torres had no problem in selling too. How can a party of 5 NOT be sold their 2nd pitcher, but this party of 2 was already on their 3rd one? I am very disappointed in Peter Piper Pizza for hiring such a rude and disrespectful individual like Pamela Torres. What is even more disappointing is that she is the manager of the store and has no shame in how she speaks to the customers. This is who you want to represent your company Peter Piper Pizza? Is this who you feel is “qualified” to manage one of your store? Do better than that Peter Piper Pizza."

"Did not say anything when we were there because we wanted to have a good time and don't like complaining but I have to say something. We did not touch these wings this is how they were served. The ones on the plate literally fell apart as I was moving them. My mom loves to come to PPP with the kids but after this we might just have to find another place. Especially since it's expensive we expect what we pay for. As we were walking out other people's wings looked great, not sure what happened to our batch. What a shame."

"The place has good stuff for kids but the food is horrible. Pizza tastes like frozen pizza that hasn't been cooked well and the chicken as well even by looks. Could also be helpful if they could bring food to the table, especially if it's a single parent/guardian with multiple kids."