Domino's Pizza

"I just got off the phone with Rob and I felt compelled to leave this review. All my reviews will reflect my most sincere thoughts. That being said, I was extremely pleased on the way he handled the situation and the accountability that he showed, made me feel really confident that if there is any issues in the future not only will he fix it right then and there but he will coach the rest of his team so that it will never happen again."

"The food was good but not like it always is (great). I went to pick up my order with my boyfriend, and the white guy working there was rude to us. He handed us the order but not the whole thing, we were asking to get the rest of it but he got mad and he said that we needed to pay first, but, why is gonna give us half of our order first and then the rest after paying? Also, he gave me a bill that was ripped. I asked if I could have another one, and he refused. He said it was still valid like that, but it was missing two corners. Anyway, he didn't have to be rude, not going back there."

"Worst experience ever. App said my pizza was delivered; it wasn't. Called the store and was told I was next on the route. Tried calling 20 min later, and the phone system was not working. Attempted to call 3 more times with just static. I put on my shoes to physically go to the store, and my pizza was sitting outside the door, cold. The driver never knocked, called or texted. The pizza was a cold mess. This was a careless, lazy effort from start to finish. Never ordering here again."

"Update: I received a call from Michael with a pizza credit today.Great effort on their part. I changed from a 1* to a 3*. Will increase it if the service improves. I called after 45 minutes because the pizza tracker app was not updating. I politely asked Lily the status of my order. They asked me if I minded waiting 30 minutes more and I agreed. They only had one driver. It's totally understandable. 1.5 hrs later, I get a pizza covered in a gallon of hot sauce. Ella refunded my order, and I gave the pizza to some homeless people. You would think they would recognize my phone area code of 734 as the exact same as the corporate office in Ann Arbor Michigan."

"I order from this dominos since I moved here to the area I used to have a 5 star rating for this location. Not after tonight, I ordered a jalapeño cheese bread, pizza, brownie/cookie. once i got my pizza it was cold and was made fun of for being mad I was labeled “hangry” I was honest and answered truthfully “I’m pi55ed off I haven’t ate all day”. The bad experience didn’t stop there, I went inside to find no jalapeños on the cheesy bread when I called about it they stated “I made it and it definitely had jalapeños in it that’s why we put a jalapeño on top so that in case there are many cheese breads we know which one is which” why would I call or complain about an accurate order? He was obviously calling me a liar “no I’m not calling you a liar just I made your order and there was jalapeños in there” I’m not sure why you would argue with me about it being wrong? I’ve never called before, I’ve never complained before. I even order online so I won’t have to speak to anyone. If someone calls to complain listen apologize ,solve and thank. Everyone makes mistakes we are in fact human but you can’t admit that you made a mistake? Owned up to it Really?"