Golbow's Garage, Inc.

"I’ve used them multiple times and Armando always does a great job! They’ve hauled big trucks for me and show trucks but always do it with care and excellence!"

"Terrible experience with Joe Stilley. Until recently, my experience with Golbow's has always been a pleasure - from speaking with the young ladies at the front desk to talking with the servicemen working on the vehicles in the back - I have always been pleased with the service and even recommended people to do business with them over the years. However, my recent experience with Joe Stilley was horrible and I will not be back to Golbow's - ever. After recommending I replace several things on my vehicle, I asked that they replace only two necessary components. When I arrived to pick up my vehicle I learned that parts had been replaced without my consent/knowledge/requesting. When I brought this to his attention, he simply apologized, admitted he misunderstood/made a mistake (even told me it was HIS fault that he misunderstood me), brushed it off, and then proceeded to hand me the bill for the full amount (including the service for which I did NOT ask). I was appalled. After trying to understand why I was paying for HIS mistake, he reluctantly gave me a "discount" of $20 for HIS mistake. This is only the first problem. Joe was dishonest when I asked him about the warranty on a major part and when I asked him to provide a receipt for the part I purchased, he was unable to do so because the "computer would not allow it." There are other incidents which occurred during this encounter, but I will keep this post to a minimum. I am very disappointed as I have trusted Golbow's with my vehicle for several years and have spent over $4K with them within the last year. Unfortunately, I will be taking my vehicle elsewhere from now on."

"This was my first towing experience and the bar has been set....high! The wait time between the initial call and when the drive showed up was about 20 minutes. Better than reasonable. Initially, I thought my car was going to have to be on the street, which I personally can't stand, but it was able to be parked in the driveway. Exceeded expectations. With this being my first time needing a tow, I had no clue how much this would set me back but my driver have me a tip to check with my insurance and see if my coverage will reimburse. Helpful hint. We even had a bit of delightful conversation after everything was settled. Icing on the cake. Thank you so much for your help and being an exception to the bad rap that tow truck drivers get. James, you ROCK!!!"

"I have insurance through Geico and they found Golbows to tow my car from Katy to Meyerland, I gave crazy instructions because my car shop is closed on Sundays and the Golbow driver had to leave car on side street and give my key to the gas station cashier and he did just as I asked. My repair guy already called and he has the key and my car is parked on the correct street for them to service it Monday when they open!!! Thank you so much Golbow,you have relieved some stress and have one satisfied customer and I’m sorry for my complex request but thanks for obliging!!!"

"I recently had a fantastic experience with Golbow's Towing. The driver, Austin, was exceptional - prompt, professional, and provided excellent assistance. I highly recommend Golbow's Towing outstanding service. Thank you, Austin!"