Carriage Crossing Apartments

"I was asking about availability and there is nothing available, I understand that, but I said I need to know in three months and she wasn't even able to check, she just said to come back within three months, how is that supposed to work? I just felt that they didn't want to help me, they say they speak Spanish but when they see that you don't speak English they ignore you, in short, very bad experience"

"If I could rate this a zero I would. Management was terrible, not friendly, nor helpful. I understand units may be full but at least still be open to advertise your property. And the lady said they don’t lease to students because students already have on campus housing which is weird because housing in campus gets full too so where else are students supposed to live? Overall I felt as if she was trying to get me out the door. Whoever is the owner, I would like a few words pertaining to the management y’all have in Waller, TX."

"I recently went in to get information from y’all and I was very disappointed with the interaction I had. I walked in and saw the employees in the office (not in the lobby) so I stood there with no one welcoming me. I walked over to the office, As I walked over a lady said “oh we can go in here and talk” as in stay in the lobby. Then she said “do you have an appointment” I nicely said no and asked if we needed one. She said yes and I then told her I just wanted to ask a few questions about the property and if we can tour one later on. She then told me “ no we don’t have any you can tour and we don’t have one bedrooms for you, you can try the apartments across the street”. Thankfully I did go see the apartments across the street before because they were very welcoming and we walked in without an appointment they sat us down at the desk then we toured. I thought it was very weird that your promoting a different apartment very weird business… hopefully this will change because your apartment complex is very nice, however I’ve never had an experience with an apartment employee like this and would not move here if the apartment people act like this.I was very uncomfortable. I hope this can change and be resolved with the employees."

"If you need calm and relaxed life. You have already found the place. I live here almost 2 years now. This is like my own house. New management, New manager. Kind and very professional. Great place."