Penn Station East Coast Subs

"This place was awesome years ago. The fries were tasty and plentiful and the subs had fresh ingredients and were loaded. Now they are stingy with stale fries and the subs are mediocre. I hope they turn it around because it used be my favorite place."

"First of all the vibe is the unhappiness place to work . Walk in the door and you just get stared at . Order online . Paid $18 for a large Rueben . $18 because I added extra meat , cheese and kraut because though I've never been to Penn Station a friend advised the sandwiches were a joke . I arrive to pick up my order and decide might as well get cookies and a drink . Mumbling kid , didn't bother to tell me they had no ice before he let me pay for a drink . Yeah I'm good on warm soda . Leave my cup on the counter and leave get home and let me tell you . Every member of the managing staff should be terminated and replaced . There is clearly no training , no supervision and no quality control . If what I paid for is extra that must mean a normal sandwich has a teaspoon of kraut , 2 slices of cheese and 3 pieces of meat . I am beyond furious . $18 . An absolute waste of money . Not even a waste of money , straight up theft . GO TO JERSEY MIKES . GET YOUR MONEYS WORTH AND GET ACTUAL EAST COAST STYLE SUBS , I KNOW IM FROM THE EAST COAST BUT MORE IMPORTANTLY AT JERSEY MIKES YOU GET WHAT YOU PAY FOR . THAT IS NOT THE CASE AT PENN STATION ."

"I've eaten here for years and love penn station. Over the summer I had to leave a bad review because the quality had done downhill. But I'm pleased to report that things are much better now. The people they have working are doing a great job. Keep it up!"

"This place used to be great, but now they have taken a nosedive and it was terrible. The large fry used to could be enough for 6 hunger fire fighters and now it’s not enough for 2 people. I asked the person who brought it out and she said that’s all we get for a large fry. Plus the fries were overcooked and cold. I order a Chicken Parmesan sandwich and the marinara sauce came on the side ( I did not request that ). Since when did you start getting a small cold cup of marinara sauce on the side when ordering a Chicken Parmesan sandwich? This place used to be great and hopefully with some improvements it will be good again."

"Easily one of the worst experiences I’ve had at a restaurant in Tennessee. Being from Philadelphia, I am hypercritical of sandwiches, but this went so much farther than the mediocre sandwich. I only went to this place because it’s called Penn Station East Coast Subs. I’m expecting some genuine hoagies. I order a mixed cheese hoagie and they make a cheesesteak… so they had to make a new one and they literally put 3 slices of cheese on the sandwich. One slice of provolone on one side, a slice of American in the middle and a slice of Swiss on the other side. I have been eating cheese hoagies since I had a kid and it’s layered cheeses. I have never in my life seen something so pathetic. The sandwich was almost 13 bucks too so for 3 pieces of cheese I was pretty upset. The bread was skimpy and doughy. Not even mediocre, just all around bad bread. The sandwich was BAD. The fries were ok at best. Didn’t have much of a taste besides salt. They looked really good in the pictures but were very disappointing. Also in the pictures they had cheese whiz and when I asked about it they had no clue what I was talking about. The lemonade just plain sucked. No ice, just warm gross lemonade. For my meal of (terrible skimpy) sub, mediocre French fries and a warm lemonade, it was 28 bucks. After my food was made the kid informed me the company is based in Ohio… I wouldn’t go back here if I was paid to."