Tennessee Valley Pool & Spas

"Great staff, and excellent and knowledgeable customer service! Brianna provided incredible help with purchasing a hot tub. Tennessee Valley Pool & Spas is definitely my new go-to for all my hot tub and pool needs!"

"Tennessee Valley Spas had a good selection of tubs to view in their showroom, with a variety of models. The staff were knowledgeable and helpful while we made our decision. Delivery and installation were excellent. They arrived precisely on time and installation was quick and painless. We were able to use the tub that evening. Overall an extremely positive experience. We highly recommend Tennessee Valley Spas."

"Editing my previous 5 star review from 4 weeks ago stating: Fantastic folks. Very knowledgeable and helpful when it comes to pool chemistry. I went in today as I still needed some help getting my water right in my pool. I'm not a pro, but we have taken care of our own pool with occasional help for 10yrs, so I do know what I'm doing for the most part. And I'm always open to suggestions and expert advice. The guy was very rude and condescending and seemed utterly disgusted. I tried to ask some questions and clarify what he was telling me as it didn't make a lot of sense based on how my pool usually behaves / operates. He continued to glare at me and was very argumentative. It was just weird. I finally just grabbed my water sample jar, told him nevermind as he was being really ugly to me and left. He didn't say a word. Because our previous interactions (with other staff) have always been stellar, I won't dock my review completely, but today was really out-of-character for this business. I was fully intending on buying quite a bit of product to get my pool right and left empty-handed still needing help."

"We visited many spa companies in both the Chattanooga and Knoxville area and chose Tennessee Pool and Spa and the Caldera Geneva spa. Our entire experience with Chase and his team was positive, from the showroom floor to installation and beyond. The installation was quick and efficient, his team was respectful and clean, and they went through the system before leaving and have been gracious and available for questions after the sale. We really feel that Tennessee Valley Pools and Spas care and work to build a long term relationship. We would highly recommend visiting Tennessee Valley Pools and Spas for your spa and pool needs."

"I can not say enough good things about Chase and Shane. Not only are they incredibly hard workers, they prioritize customer service above all else. Everything from the planning, to the install, to the follow-up afterwards, have been immaculate. This was not our first pool install experience but it was by far the best. Chase and Shane have set the bar for service and quality very high for their field."