Outlet Key Shop
2637 Western Avenue, Knoxville, TN 37921
Location & Phone number
2637 Western Avenue, Knoxville, Tennessee 37921, United States
About the Business
Welcome to Outlet Key Shop, your trusted local partner for all things related to car repair, locksmith services, and key solutions in Knoxville, Tennessee. Conveniently located at 2637 Western Avenue, our family-run business has been serving the community for over 40 years, becoming a cherished staple in both the Knoxville and Lonsdale areas.
Founded in the late 1970s as "A Action Outlet Key Shop," we've grown with the support of our beloved Knoxville community. Since 2011, under the stewardship of Doc Bishop and his best friend Justin Lyons, we've ushered in a new era of locksmith expertise, proudly calling ourselves "Professional Superheroes." Our mission is simple: to deliver peace of mind by rescuing you before, during, and after life's unexpected pauses—whether you're locked out, missing keys, or facing any lock-related challenges.
At Outlet Key Shop, we treat your problems as our own, providing cost-effective solutions with a commitment to excellence. Our licensed, bonded, and insured team of professional locksmiths is dedicated to serving clients with integrity and expertise, ensuring safety and reliability at every turn.
Our services extend beyond Knoxville, reaching into Blount County since 2015, and we are proud to be a trusted name in the Alcoa and Maryville communities as well. We are more than just a business; we consider our clients as family, and we live by the Golden Rule: "Treat others like they want to be treated."
Our story is one of dedication and passion, beginning at a dinner table much like yours, where the call to help and the drive to solve problems have always been at the heart of what we do. Whether it's unlocking a door, replacing a key, or providing security solutions, we approach each task with a superhero's resolve.
Visit us at 2637 Western Avenue, Knoxville, TN 37921, or our additional location at 816 East Broadway Avenue, Maryville, TN 37804. Experience the pride in quality, service, and family that defines Outlet Key Shop. Let us be your heroes, solving the riddle of the lock with integrity and expertise.
Photos
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Friendly, knowledgeable staff who are eager to help. Reasonable pricing. No hidden fees. Had a wonderful experience. I will be using them again for sure!"
"Outlet Key Shop is the best place to get your keys, Period. I needed a 2nd key for a Tacoma I bought. I happened to ask the mobile dude hanging out in Costco's parking lot for a key, he would have to order it and I could get it for over $300? I told him to "Kick Rocks" and did the right thing. I called Outlet Key Shop! Fast on the spot service for $150! That was very fair. Doc and his staff will treat you right. Thank you Outlet Key Shop. I will be back."
"My wife and I were in and out in like 10 minutes, they were able to program a spare key for us and shed some great advice to prevent future lockouts. Competitive rates and price transparency which is not always common in the auto industry. Will be going back for any locksmith needs."
"I had an operating issue with a safe. I called 5 area locksmiths and they did not understand the safe and admitted they could not resolve the issue. The 6th locksmith I called recommended the Outlet Key Shop. I crossed my fingers and made the call. The call was the first indication of customer service surpassing the area competitors! The company's telephone greeting was both engaging and informative. The message shares cost information for general services. Wow! A live person answered the phone, didn't have to leave a message. Wow! I received a phone call when they were on their way with an ETA and when they arrived. Doc and his team resolved my operating issue with the safe which required replacement parts and expertise. Outlet Key Shop demonstrates customer service excellence at every level of the customer encounter! Don't waste your time calling other locksmiths. Call Outlet Key Shop."
"These guys were great! On the first day after the big snow fall they were open when most places of any type were not. I drove in to have them scope a lock on a work truck bin that I lost a key for. Within 20-25 minutes they had identified what kind of key, how many pins and had two copies cut for me. The price was incredible fair at about $26 where the mobile guy wanted $95, and probably wouldn't have had the key that I needed. Top notch! Recommended."
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