Buffalo On The Go Mobile Detailing

"On behalf of my husband! Terrible Service. I reached out to Chris on Sunday morning via phone call. I had inquired about getting a full interior and exterior done. He told me the price for what I’m looking for was $179. I own my own painting company and advised it’s a work truck with some paint on the interior that is easily able to come off with cleaner or scraped by a finger nail. He told me no problem. He was willing to come out on Sunday between 5-6 pm. He text me at 6:30 saying he had a flat tire. He arrived around 7:20pm. When he arrived, I asked if he’d have enough time because it would be getting dark. He assured me he would have enough time. At 9:48 in the pitch black he finished. I walked around the vehicle but couldn’t see due to darkness and I told him I would check it out in the morning. The next morning I walked around the car with my wife, and it was definitely far from expectations. The interior was just wiped down with a cloth, interior barely vacuumed or wiped down (driver side leather seat was cleaned only because he called me over to look at it in the process). I Reached out to him Monday morning, told him I was not satisfied and he was immediately combative before we even discussed my concerns or specifics stating if I wanted him to come out he could adjust the price accordingly “ in the event I’m knit picking “. He agreed to come out Tuesday by 1:30 pm. Tuesday came, at 8 am he reached to me and said “ I know it’s not perfect and we can meet up and go over it together”. 1:43 pm I text him a “?” Because I hadn’t heard from him. He finally responded at 7:08 pm, I asked for a refund instead of coming back to redo the car. I stated I have everything documented from pics and text messages and I feel taken at this point in which he stated “I will not agree to a refund regardless you can have it all documented all you want I had a family member just die sir, end of discussion, if you are going to be that ignorant of a human being I will never do business with you and you can take your precious car somewhere else and you own a business and it goes both ways IF YOU WANT TO TAKE IT TO THAT”. “Let the court know you looked at the car when I left and you said it was good to go” (mind you it’s pitch black and I advised him I’d double check in the morning when it’s light out. ) he ended up blocking me after he sent that message."

"I had an interior deep cleaning done, and it when I picked up my car, it exceeded my expectations. The service was very professional. Scheduling was easy. I just dropped off my car, and picked it back up in a few hours. It was easy and the end product was better than any dealership or local car wash chain has done. His prices are fair, and he goes beyond the agreed upon services. He buffed out scratches and worked on my headlights too. My car looked great inside and out. I will be a repeat customer, for all of my auto detailing needs."

"Excellent and efficient service. My car looked like it just came off the factory floor. Chris who performed the service was excellent in his attention to detail!"

"Extremely professional, responsive, and courteous. Got me in right away and exceeded my expectations! Dirt, dogs and kids really take a toll on your car and it’s back to new!"

"Chris is fantastic! Car looked brand new after the wash and detail! He was on time and professional, and I never needed to leave the house! Highly recommend!"