Lowe's Home Improvement

"I went to the Macedon New York Lowe’s today and I have to tell you I am so sick of incompetent people that can’t do their job correctly if at all, I went there today to buy a nail gun that they had on sale. They had one in stock of course, for some reason it wasn’t the right number on the box, but it was the exact same nail gun they had on sale, the sign where are the nail gun was was still on the wall saying that it was on sale and they won hundred percent refused to sell it to me. They told me it was a different nail gun was exactly the same as you can see in the pictures below exactly but the manager of the store wasn’t confident enough to have one of his employees go switch out tags. I wasted an hour of driving out of my way an hour there and an hour driving back hope maybe someday this place could hire some management and employees that could properly run that operation. This place is absolute trash. I was treated like absolute trash all the way up to the store manager, highly recommend taking your business to HOME DEPOT at least there they will honor their mistakes Unprofessional from the start"

"I would say you really need to know what you're after when you enter this Lowes, as there's next to no service or employees to be found, but even when you don't have any questions, things never seem to be stocked on shelves. You have to wander 10-12 aisles to find an employee to ask them to grab a stair ladder to retrieve something from overhead. Frustrating when the website says an items in stock, but buying it is anything but quick when you head there to buy. Home Depot in Victor is worth the extra 15 mins for me."

"I went to this Lowe’s to exchange a tool box for a different color. It took over an hour for them to get it and when asked we waited more to have someone help us get it in the car! Thank you to kind Pedestrian for helping us as they had plenty of staff standing around that could have helped!"

"Typical Lowes..well stocked and options other stores don't offer in store. Assistance when needed can be challenging. I personally am not the guy who needs someone asking me every 5 minutes if I need help but folks in the right department can be impossible to find when you do need them? When you do get someone though they have always great and willing to help however they can"

"NO HELP for DIYers.. wood full sheets were available but MADE UP POLICY that they will ONLY DO 10 CUT same size per customer purchase, just because they want to sit on chair & wait for someone who may or may not come.. getting ready to do NOTHING.. I wanted to buy 9 sheets & I requested one horizontal & one vertical cut per sheet so i can fit in my car.. & the MADE UP POLICY says don’t help customer who want to buy large number of wood sheet & just sit on chair or be busy moving around wood & placing at places where even they can’t find it.."