Orville's Home Appliances

"I ordered a dishwasher from this store online. After it arrived I noticed two minor stress marks on the dishwasher. It was very easy for me to get a replacement panel for it. I was worried about the company giving me a hard time. I will be using this store for any of my future purchases."

"Do NOT RECOMMEND Orvilles. Use another store for your appliance purchases. These people are uncooperative, will not do anything to help out the customer. Purchased over 6 appliances - spent a ton of money with them - and in the end, it shows they could care less. We paid for the installation of the washer and dryer, and they left the dryer not vented and also left the dryer door hinged on the wrong side. The delivery guys left without mentioning/asking us about the door. With all of the chaos, it slipped my mind to ask. Spoke on the phone after to the supposed "manager" Dylan/Dillon - clearly managing nothing - he was extremely unfriendly, uncooperative and would not send someone out to fix the dryer door (to open on the correct side) unless we paid another $149.00 for a service call! After the thousands and thousands of dollars we spent, they left a job unfinished (had to hire a separate company to finish the dryer installation for another $350 out of our pocket) and Orville would not send their guy out to please a customer who got the short end of the stick...they do NOT CARE about their customers. They are foolish. We will NEVER purchase anything from them in the future. Would not recommend them to anyone, greedy for the sale, and thereafter no customer loyalty, they would rather lose a long-term customer than comp a job that they dropped the ball on. You will feel more comfortable with used car dealers than this place (and that says everything). Unreal. Zero stars is what I would give them."

"Had a great experience buying a new washing machine. The salesman was very knowledgeable about the products they carry and was very helpful in making my decision. They offered next day delivery, which was very smooth and they took my old appliance with them so I didn't have to depose of it. I will definitely use them again if I have an appliance purchase on the horizon."

"Emily was SO helpful and went above and beyond for us when purchasing a new washer and dryer. Highly recommend giving her a call if you ever need any appliances!"

"About 10 minutes into our shopping experience my wife said “Emily is AWESOME, I definitely feel better purchasing here rather than somewhere else”. She knew her product knowledge like the back of her hand. She was up to date on any and all rebates and finance options as well. My wife and I were torn between Whirlpool and KitchenAid. Emily took the time while handling other customers to walk us around the showroom and ensure we had the specifics on both brands with a break down of pricing, discounts, taxes, and fees. Emily is very personable and immediately made us feel as if we were life long friends. My wife and I had been everywhere including Lowe’s and Home Depot and we had the best experience with Emily at Orvilles. Jessica and I want to extend our thanks and appreciation to Emily. Orvilles is lucky to have someone so dedicated working on their team. Thank You Emily! We will be back in the future, you have a customer for life."