Hampton Inn & Suites Clayton/St. Louis-Galleria Area

"The hotel is nice and staff is extremely friendly and accommodating. The rooms was spacious and clean to a certain extent. There was dog hair everywhere. My black clothes was covered in dog hair. Would ask for a non dog friendly room before checking in if you decide to stay at hotel."

"This Hampton inn definitely by far is one of the best! The rooms are clean. The staff is amazing. The bar staffed by Susan and Mark. They are the best! Have never ran into an unfriendly employee here. The breakfast is hot and is good. You can tell they take pride in their work and their hotel. DoubleTree at Westport could learn a few things from this hotel! Hampton inn Clayton definitely can fly the Hilton flag proudly"

"I’ve never been treated with such kindness and respect, and just the upmost care as we’ve been treated at this hotel. We are here for a memorial and also my mother‘s birthday happened to fall during this time and the care and love that has been shown is wild and wonderful! And you guys don’t even KNOW us! What an incredible testament you guys are to what it’s truly like to see humans and be humans!"

"I’m a gold member that almost exclusively stays at Hampton Inns, and this is the worst experience I've had from a generally consistent brand of hotels. Upon check in, I had to wait a few minutes to get acknowledged and receive service. A man was restocking the waters while I waited and the manager on duty was just hanging out in their office. Funny enough I still didn’t receive a water for being an honors member. After returning back from my evening plans, I was going to stop by to get an extra pillow and water bottles but after waiting for multiple minutes, no one showed up. Not sure what the front desk staff is doing at this location. Once getting into the room, I continued to be underwhelmed. The tub had a soft spot that was brown and water would collect. There was a puddle in there when I arrived, and used towel hanging on the back of the door. Also, there is a solid inch gap between the floor and the door that shines light through and allows all hallway noise into the room. Despite being in a more boring/quiet side of town, I heard more disruptive noise in my room than most places because of this. The breakfast is fine, nothing better or worse than any other Hampton…but both of the coffee dispensers were completely out which kind of just continued the theme of service, or lack thereof."

"Great hotel for a quick stay, especially if you have activities at Wash U. The location is great because it’s on a fairly quiet street and it’s easy to walk to a lot of restaurants nearby and even a fancy grocery store. It’s clean, the service is great, and there’s plenty of parking. The gym here is also better than most hotels, especially for one that’s on the smaller side. The breakfast is a little lackluster but it has everything you need. Another small but nice thing is that they emailed the receipt to me the morning of checkout so that I didn’t have to go get it at the front desk or ever question the total—nice touch. I will stay here again."