New Balance St. Louis

"First time here and my girlfriend need better shoes for her feet as she works. One week later her feet feel 75% better. I am so glad we dropped in."

"After trying a pair of Hokas that I didn't like for a couple months, I had to go back to old reliable New Balance and this store is the right place to go. I've been to many different stores over the years and my conclusion is you need to go to a dedicated NB store for your purchase. I've been to this store 3 times and one thing you can count on when going to a NB store is the knowledge of their staff. My salesperson got me the right size shoe of the model I wanted and the correct insole for my high instep. I left their a happy camper and will go back for my next pair."

"I have been buying New Balance running shoes since the 1980’s. I recently purchased a new pair and the salesman suggested I replace the insole with a “better” one which would be better for my feet. After a few weeks of suffering pain in my feet which I have never had, I took them back to the store and the assistant manager Tim was very understanding and put the original insoles back in the shoes. Now I can walk without pain and many thanks to Tim for his help."

"I needed a new pair of tennis shoes and started my journey to find a comfortable and reliable pair of walking or training shoes for my workouts and trip to Alaska in the near future. I was greeted by Tim M who was very courteous and professional. He showed me a few pairs of shoes that had mesh but I have not had much luck with mesh. I was replacing ones that ripped 1 month old. We settled on a leather walking shoe, the 840 walking shoe. My previous shoes had a minor arch orthotic for a high arch. Tim provided a similar orthotic - a metatarsal insole to help with excess pressurer on the balls of my feet as well as my high arches. The shoes fit well and were very comfortable and supportive. Should work well when walking and working out with little to no pain. As a bonus if you have issues with your feet they have a 3D scanner for your feet to see just what problem points you may have when wearing the wrong shoe or high arches like my podiatrist diagnosed. This was interesting to see how it worked. I would go back possibly for an all terrain shoe for hiking. This was a very successful outing. Thanks Tim M. Keep up the good work."

"We needed a high quality tennis shoe that gave ankle support while cushioning the heel. We got amazing personal service with help from some high tech equipment.... plus we had a choice of colors to choose from. If you want or need a quality product, you'll have to pay a little more, but we felt it was worth it and we're glad we went to New Balance today. Thanks Tim for your expertise selling us our new shoes."