Countryside Suites Kansas City Independence I-70E Sports Complex Hotel

"Country Side Suites is the BEST hotel I have ever stayed at by far! The staff is amazing! They respond quickly (no matter what time of day) to any issues you may experience. Their rooms are exceptionally CLEAN! If you are looking for a SAFE & SECURE hotel, Country Side Suites is the one to book with ! ! I will definitely book with them next time! This hotel is one of a kind! Again, AMAZING STAFF, convenient location with tons of nearby shopping and restaurants. You won’t be disappointed if you book a room here!"

"The service at this Hotel was absolutely awesome. The staff is very friendly and helpful as well as on point to take care of any needs. They also are very conscience of what is going on on the property and promptly address any inappropriate issues that arise as well as take preventative measures to ensure the safety of there guests. There is nothing negative I can say about the staying experience whatsoever and we will definitely Use this establishment as our go to place to stay in Kansas City !!!!!!! Big thumbs up and a five star review from me !!!!!!!! Great Job " Country Side Side Suites ""

"I paid for a room here on Priceline, got checked in and saw a roach in my room within 5 minutes. Went back to the front desk for a refund and they told me to go thru Priceline. Called Priceline and tried to get my refund and the hotel denied it even tho they said they would approve it to give me my money back. They did not so not only are they filthy there but also scam u out of ur money. 0 stars. If your gonna scam ppls money at least clean your nasty hotel. Even took a picture and they wouldn't refund my money within 5 minutes of being there. Almost 100$ down the drain and still didn't get a hotel room cuz they refused to give me my money thru them or Priceline."

"This place is awful. It smells in the hallways. There’s no one at the front desk. Rooms need a significant update. Bathroom needs a deep clean and possibly a renovation. Bed was terrible. Pillows sucked. I was traveling alone with my 9yo daughter for a concert and the the owner knocked on my door at 1am accusing me of having a man with me when I said it was only her and I. Scared me to death! He stated they saw a man come in after her and I arrived back from the concert. After me telling him multiple times there was someone outside with their dogs when we arrived back, but they weren’t with us and I had no idea if they came inside or not, he tried to come in my room to verify. I had to promptly tell him no and close the door. Stay far away!!!!"

"Excellent customer service. I felt welcomed. Room was clean and comfortable. It looks as if it was recently remodeled. Staff was quick to help when I locked myself out of the room. They were very kind and assured me, this happens. Helping me feel better about my mistake. Easy on and off major hwy."