Holiday Inn Express & Suites Independence-Kansas City, an IHG Hotel 19901 East Valley View Parkway, Independence, MO 64057

"We had a wonderful experience at this hotel. The front desk was very friendly (Emerson) and the people working breakfast were kind and busy helping make sure hotel guests had what they needed and that everything was restocked quickly. Thank you!! We would definitely stay here again!"

"I have been to this hotel a few times, and it's one of my favorite ones to stay at when I travel to Kansas City. The pool and hot tub were nice, including the pool temperature! The breakfast was really delicious!"

"The blanket we found for the pull-out sofa was dirty/stained and there weren't any sheets so we had to go down to get them. Other than that... quiet, good breakfast, nice staff."

"My room was very spacious. I did have a problem initially with my room keys when I first checked in. They had my keys all ready but had obviously not coded them. So after I got to my room, I had to go back down and get them fixed. However, once I got into the room, it was large, and the bed was very comfortable. I would highly recommend this location. The staff was friendly and allowed us to sit in the breakfast area to visit that night as our group was from multiple states and in town for a dinner event. Breakfast the next morning was average, but everything you need to start the day."

"My visit was in September 2023. We attended a wedding at a local venue about 10mins res away. The day I checked in I was pleasantly surprised of the location and the area. Lots of places to eat within walking distance. The breakfast was a typical breakfast and was tummy filling until lunchtime. Don’t expect a four star meal. The food was well kept the variety was typical no complaints from me there. The hotel lobby was nice clean and the staff was amazing! One downside to me was the hotel store. Not much of anything to eat or snack on. I feel it needs more variety and to be replenished more often. My room I shared with my bestie and we were very very comfortable. Had lots of space and the fridge, microwave and coffee maker were clean and well maintained. The bathroom was awesome!!! I felt like a queen with so much room and it was clean. The ice machine on the floor was broken or something and I had to go to the other floors to get ice. That I did not like but what can you do about that. The hotel had a convenient laundry room that my room shared a wall with and I thought I might hear all the beeps and noise but I didn’t do that made me happy. The indoor pool was good but small. Well maintained and never was out of service. Which was great with the children that were part of the wedding and family from out of town. The furniture was well maintained in the room Ms in the hotel common areas. All in all if you ask me if I would stay here again and if I would recommend to family and friends the answer is yes yes and yes again. Staff was great from the front desk agent at all hours to the housemen, maintenance, and suite keepers. Beautiful hotel. Not far from the stadium. But a good distance from the airport."