Best Western Independence Kansas City

"During our recent travels, we stayed in Best Western hotels in Wichita, Memphis, Knoxville, Southern Pines, Wilmington, Lexington, and now Independence, from Colorado to North Carolina and return. Of all the hotels, this one had all the others beat in appearance, breakfast, and overall comfort. If there was anything derogatory, I would have to say the man who prepares the breakfast has the personality of a rock. Perhaps the cowboy hat he wears is too tight?"

"A very clean, nicely updated room with an incredibly comfortable bed! The black-out shade was an added bonus. I slept so much better than at home. The breakfast was average, but the desk staff and room attendants were very polite and helpful. This is my second time to stay here. Once Austin, this was a very pleasant experience."

"If I could give less than 1 I would. Looks nice on the outside but it’s all a joke. Floors and bedding were filthy. Plug in the bathroom is Hanging off the wall. Elevator sounds like a death trap about to be sprung. Oh!! And Beware there is a $100. / night incidentals deposit. Found a bed bug crawling across me I took it down to the clerk in a cup who just tossed it said sorry as he walked away. Argued extremely rudely with my daughter about what her real room number was when our keys didn’t work. Super rude to an elderly lady who walked up as he was arguing with my daughter. Trash on the ground from over flowing garbage cans outside. Hall way and stair carpet is super gross. The place has a musky stake smell. Don’t even get me started on the pool area. Don’t fall for their fake reviews!! Stay somewhere else!!"

"Had a great experience here. Comfy bed, liked the black out shades, a slew of channels available, etc. Didn't go to the pool cause that's not my thing, but it looked clean as I walked by. The breakfast, though, was the best I've ever had in a hotel setting. Usually, if you get up later, you miss out, but not here. The friendly server was continuously stocking and making sure everyone had a complete choice of items and hot coffee or juices. Would stay here again. The only reason I didn't give it 5 stars is because the elevator was clunky and honestly a lil frightening"

"You know what they say about lipstick and a pig? This hotel has had a facelift recently, but it is not great. The pool area has rust and mold. The carpet in the hallways had visible soiled spots. We had to switch rooms immediately after unpacking into Room 1 because the toilet wouldn’t flush. The front desk clerk was kind and helpful. The room is humid and everything feels damp."