Furniture expert advice in Sale

“Amazing prices for such quality furniture. Bought beds and sofas. Staff and guys who delivered were so friendly and helpful! Would definitely recommend paying a visit! Thank you for such service.”

“A lovely guy runs this shop, an actually decent shop in Farnworth! Friendly, courteous and incredibly helpful. Couldn’t be more pleased and will absolutely use again. Thank you for the help today.”

“What a fantastic service! We needed a bed fast. They sold is a decent one at a good price and delivered 2 hours later. They also returned to help put the bed together when we had a problem Friendly and helpful people. A fine example of how all companies should be run!”

“Friendly staff who spent time going throw various options and prices of various beds. Bought a beautiful divan...at a great price. Planning on visiting the shop again soon to invest in some more bedroom furniture. Would recommend a visit to this family run business. 5* from me”

“Absolutely amazing. I am a new customer and can’t believe how amazing this place is, I chose 2 chairs and had them up cycled for a fantastic price, I’m always going to check here first befor I make any more purchases elsewhere. The team are helpful and knowledgeable, plus is supports our community.”

“Delivered promptly and with plenty of communication. Needed to return and were extremely accommodating and arranged without delay. Good company to deal with.”

“We ended up in furniture village by chance one day when we were looking around different shops for furniture for our new home and I’m so, so glad we did. I do have to say that the majority of downstairs items weren’t our style, but upstairs we found so much we absolutely loved - so don’t be put off by what’s visible from the outside, it’s definitely worth going in to have a look around. On our first visit we saw a beautiful ercol sofa on display upstairs and then made our way over to the beds section where Laura came over and introduced herself to us. I’m not even exaggerating when i say, i never knew somebody could know so much about furniture, beds, brands and the business she’s working for. We spent around an hour with Laura looking at frames, material, trying different mattresses and pillows. She was super informative without being pushy and although she knew we weren’t ready to purchase there and then, she still spent just as much time with us as she would have would we have been paying customers, ensuring we had all the information we needed for when we were ready to make a decision. And because of this we knew we wouldn’t go to anybody else when the time came to buy. We left with loads of information, a hot chocolate i believe, and having found the bed, mattress and potentially sofa that we would like. A good few weeks later we saw there was a sale on at Furniture Village so decided to go in, have a look at prices and potentially go ahead with the order. Of course we only wanted to deal with Laura cause of how amazing her customer service was the last time we were in, so we caught her attention and patiently waited for her to finish with her customers. So first we went through the bed frame and mattress we wanted, Laura remembered from the previous appointment the ones we loved and we confirmed that we would like to go ahead with those options. Once the bed options were all confirmed we started to enquire about the sofa we loved, our timing was impeccable as it was only the evening prior to us going in again that they had received an email for the display sofa to go on sale - Laura agreed a price with the other managers which was absolutely amazing for us as buying and furnishing a house isn’t cheap so every little helps. You could tell the staff take great care of the furniture as the sofa looked good as new. We also enquired about the upcoming Black Friday sale and Laura reassured us that the prices are unlikely to go any lower, but should that happen they will price match themselves which was exactly what happened with the Tempur mattress we ordered. Because we chose the finance offer, it was a good few weeks before going in to set up the finance contract as we didn’t want our furniture delivered to a building site… during this time Laura has been so easy to communicate with, there have been multiple times when i have added other items to the order, or enquired about other display items from stores all over which she has organised for me no bother. I’ve honestly never received such good customer service, hence the essay of a review because this amazing lady really needs to be recognised for all her hard work. I went from going into furniture village by chance to furnishing the majority of our home from there, all of which was organised and accommodated by Laura.”

“Just found this sofa shop online and and can’t thank them in off. Steve is a very friendly guy and given us full information about the sofa. Wanted a sofa for same day delivery and they have delivered in 2 hours. The sofa we got is the best and love it. Thank you Friendly Furniture 5 star service”

“Great place to work. I work there and enjoy it everyday”

“Fantastic customer service and products are made to a high standard also reasonably priced”

“Excellent service from beginning to end, great selection to suit all tastes and budgets! Aaaahhh, so comfy! Thanks Simon!”

“Amazing prices for new furniture I get most my furniture from here because it's good quality for a better price”

“Ordered full bedroom suite very reasonably priced and very friendly service came today and fitted excellent job would recommend”

“Maria is so lovely and helpful. She has proved to be available any time I have Q's or need help, and keeps me updated with new offers.”

“What a fantastic day . Showroom has so much to offer. Thank you Team Gresham......Michelle David, D&G Office Interiors”

“Today my bedroom was completed and they fitted everything in exactly the way I wanted. Mark was great and I would definitely and highly recommend New Addition to anyone looking to get there wardrobe fitted. It's extremely cheap and they are easy to reach. And if I need anything done in the house I will definitely get it done from them. They come on time and leave on time. I will recommend them to all of my family and friends”

“Went in to try to find a sofa for my aunty B . She bought 2 beautiful armchairs , and a lovely young man called James helped us . He was fabulous, very helpful, and friendly a credit to the store , we probably would have walked out without anything without his help , 5 stars .”

“Website was causing me order issues as I assume it’s under a lot of pressure during lockdown. The staff in Sainsbury’s Sale were very patient with me and helped me secure my purchase. Very thankful for their assistance. Excellent social distancing measures and helpful friendly staff. Keep up the good work.”

“Really good condition second hand furniture. Big selection. Staff so friendly and helpful. Will collect donations from your house.”

“Used them for 15 years. Never had a single problem. Great service.”