Winter sports gear in London

“This is a great place to get your ski gear. Great prices, friendly service and lots of good advice. Everyone was really lovely with my kids and when I had a problem with my jacket it was replaced with a new one straight away. Thanks!”

“I always this store for cricket needs .. great variety of bats, cricket gear for all sizes !! Good customer service with great prices !!”

“We sent an email to enquire about booking appointments to fit ski boots back in 2019. They responded really fast with useful information: approximate cost, time it takes and the process. The whole process went smoothly when we got to the shop. The boots are still in great condition after 3 years (we ski about 1-2 weeks a year).”

“A beautiful iconic area of central London Soho I felt relaxed very much”

“Great customer service from Nneka! I was waiting to be served at the till and I could appreciate her way of dealing with an old lady in front of me. She was extremely professional but naturally friendly, supportive and empathetic. Great asset for the company!”

“Went in for a browse. Amazing selection and beautiful designs. I would have bought everything in the shop. The guy in there was super helpful. Will definitely return when I book my next skiing trip.”

“Couldn't have a had a better experience. Although the one pair of Converse HiTops in stock in the right size were slightly marked from being on display I was able to order a fresh pair for home delivery at no extra cost. Ordered Saturday afternoon after 4pm, delivered before midday on Monday. Excellent!”

“I have a couple of lovely products from Polarn o Pyret that both me and my baby enjoy. Eva has been very helpful with explaining the different features of the products and seems to have a lot of knowledge about the range. Lovely to see someone so passionate about their brand. Would definitely buy again.”

“Very helpful and friendly staff who knows their product range!”

“I visit trespass regularly and am always greeted by very helpful polite staff Ian is the young man that helped me this time.”

“Tom spent ages with my partner and I helping us choose some walking boots. He was so patient. Excellent knowledge - I felt very confident with all his advice. Thank you so much.”

“New ski boots: fantastic advice, help and service from Monica and Roberto about new boots. I would very highly recommend. Thank you!”

“Really good ski boot fitting - comprehensive, detailed and very friendly service. Lots of time to discuss where things didn't feel right, and lots of time spent tweaking to make sure it did end up feeling right. Would recommend.”

“I went for a running appointment at runners need but I was impressed with the outdoor products on sale. Service was friendly too.”

“brother Hisham and brother Shawn in the store were amazing and they know how to deal with the customers, they are professional, I recommend if you wanna come and shop with trespass come in the Wembley branch, and these brothers were take care!! thank you trespass for hiring these amazing brothers”

“I bought exactly what I needed and have been looking for. My loose change purse was worn out and the zip broke a few days ago so I hunted high and low for a decent replacement. I found exactly what I was looking for and we fell in love immediately. The gorgeous sales lady, with the incredible acrylic nails served me, and I left feeling totally satisfied. I'm sure I will visit this store again soon as I want to have a better look around and I also want to see those nails again.”

“Great shop woth amazing deals. The staff are really happy to help and super kind. On another note say that the are really dog friendly.”

“You would never say that the shop is near Liverpool Street station as it's 5 min walk from station in the side street. We were there quite early and it was quite relaxed situation inside. Which I like. People working were very polite and relaxed as well. Nice feel. Staff is knowledgeable. Whole experience from start to the end was Organic as they say it these days. Keep on doing good job.”

“Super pleased with the customer service we received here on 6th November evening. The staff made us feel extremely welcome, and helped us without any hesitation. I’ll definitely shop here again!”

“Very clean and tidy store but prices was quite high as compared outlet stores.”

“The staff could not be more helpful. A very small shop. I asked if they had a specific boot in stock. I was told, that we do but not in your size. I suggest that you see the one that is the wrong size, & if it is the the type of boot that you want, order it in 2 sizes, bring back the one that does not fit, or both of them if neither fit. I have spent hundreds of pounds this way. Checking out items at home is so much better.”

“Wonderful experience. Great staff. Definitely will come back. Highly recommended. Every time open in time. Best service”

“Love the friendly staff here, they are also very helpful with product knowledge. Prices are very reasonable and I've been more than happy with the many products I've bought here.”

“Excellent- great staff member who was so helpful and patient helping me choose a daypack. They weren’t on display (nearly went home when I didn’t see any) but he got several out for me to try - Really friendly and enthusiastic about the products. I didn’t get his name but he was a Scout leader, and deserves loads of credit for delivering the advice and service I was hoping for, having making the trip to Snow and Rock specially, knowing that you can usually get great help from the staff.”

“Went in at the last 15mins of closing and the young till assistant was very nice and helpful, the trainers I wanted wasn't in stock so he helped me order 1 for home delivery”

“Great new store and nice friendly supervisor and manager in your new store in Watford”