Unique in New Malden

“A long and delayed flight with two kids and Fred was a moment of relief. I knew he would take care of everything when I landed fatigued at the airport and he took my suitcases and loaded them in the car... a skilled driver with a hearty sense of humor and great restaurant suggestions. was so pleased with the entire experience that i immediately made him my driver for the trip back to the airport.”

“They are really amazing, friendly and professional staff. Alway taking care, time and effort on you and your hair… it had been years since I met a barber like this. I really do recommend this barber… I travel 1 and a half hour just to get this haircut even though there are other local barbers around my area… so you should know how good this barber must be. They also have a coffee shop next door so if there is a long queue I do recommend going into the shop and wait until your turn.”

“We worked with Qasim from Fairview New Homes to buy our first home, he really helped us and answered all our questions. It was a quite good experience, thank you very much, highly recommended!”

“Great customer service and consists of good quality pieces of jewellery!”

“I was desperatly looking for a hairdresser and I'm so glad I found this salon! As a first experience, I was very pleased with the service. Taylor was professional, patient and very focused on giving me the perfect haircut. Took her 2 hours to do my hair and it came out perfectly! Will definetly go back :)”

“I received an excellent service from Pearson Hards while dealing with Help To Buy Repayment. Natalie and Natasha were very professional and friendly. The team communicated clearly and responded super quickly. Thank you for all your help. If I will have any possibility I will definitely recommend you in the future.”

“EXCELLENT advice from Emil and the same great customer service today from Ross. They know a lot about beds and backs. Very happy that the new bed is coming. Should have done it years ago. Definitely recommend going here. It's a big decision. This is a good place to go.”

“Appointment provided within a reasonable time; vet knew my pet and was very nice and sympathetic; my appointment was late due to an emergency but I was pleased to wait as emergencies should come first, good price on the plan.”

“We went to the store yesterday to buy a tank and various essentials/accessories to prepare for my daughters first small pet fish. They had a great variety of products including lots of well-known character ornaments to put into the tank. The staff in aquatics were very helpful and ensured we got everything set up correctly for the fish we planned to buy the following day. Very informative and friendly. Today we took our daughter to choose the fish. The staff member, Matt, served us and he was amazing with my 5 year old daughter. He went out of his way to choose specific fish for her so she could tell the difference between them and was so welcoming and helpful. Thank you so much for making my daughters day! Went back a week later to get more fish and two shrimp. This time served by another gentleman with brown hair. He was really helpful and amazing at his job. Very informative about every aspect of the shrimp and fish. Thank you again for your help!”

“We recently attended a family wedding here, and cannot recommend it highly enough. The food was really something special; absolutely delicious. Every aspect of the organisation was spot on and the Owner, Chef and Staff were friendly, helpful and professional in all they did. A great day was had by all.”

“I had a routine check up at New Malden Smiles on 29th Feb 20 and was so impressed with Varsheet and his professionalism. Varsheet doesn't rush appointments and takes time to examine my teeth, comparing against previous appointments on his sophisticated imagery system. He assessed all aspects of my mouth including teeth, gum and bone health and complete a full oral cancer screen as standard. I look forward to my follow up appointment in few weeks time to have a crown and filling done. Keep up the great work Varsheet & Manisha.”

“It’s an amazing place to work at I love everything about it everyone’s friendly and everyone gets along with everyone and it’s the best work I ever worked at…”

“I was totally delighted to meet the chefs and tasted the most delicious ‘pot stickers’ and hand made spring rolls that I have not tasted since a trip to Thailand Years ago. Authentic gorgeous food. Lovely staff and genuinely great food and music. Looking forward to taking friends and family there. Brilliant”

“I have used Merisa and the team for many years. Recently I had work completed by Andy and from start to finish they could have not been better. I have no hesitation in recommending this Dental Surgery.”

“Very excellent as well as product is good and staffs are very co operate and supportive.”

“More cafe than restaurant experience, however the food is wonderful. All the Dosas are so tasty, tandoori chicken was beautifully presented. Best of all was the Kadai Paneer curry with it's lovely thick rich curry sauce, this always varies in quality but this was the best yet! Please don't change it!”

“SALES EXPERIENCE: I had a really great sales experience at Sofology New Malden. I had two visits, the first to check out the sofas and then the second to actually make my purchase. Both times I appreciated the staff's friendly welcome, balancing attentiveness as well as giving us space to consider our purchase when we needed it. It was much better than a nearby furniture store which had very pushy sales staff who put us off immediately. On our second visit to make the purchase we were helped by Jimmy who was friendly and did everything for us, demonstrating how the sofa bed we were interested in worked and also demonstrating an alternative sofa bed so we knew all our options. He was knowledgeable answering all our questions on fabric and cushion materials. Finally he took us through optional add ons and our financing options all the way to a successful purchase. All the while he listened to our requirements and made us feel like valued customers and we appreciated the time he spent with us. He advised us that the lead time on the sofa we were interested in was under 8 weeks, so I will reserve judgement on the final product until it actually arrives! For constructive feedback, I had two minor gripes. 1) Sofology's website does not give the detailed dimensions of the products that you need to know for whether you can get the sofa into your home. For example, the dimensions on the website give the height of the sofa including back cushions, but you can, of course, take the back cushions off to get it through a door! I took a tape measure along to the showroom to measure the "hard" dimensions of the sofa bed to double check that the sofa bed could get into my home. 2) The New Malden showroom did not have the material I wanted (Drift Lime) on a sofa so I could not see it on a full sofa. Jimmy explained that this was because the choice of fabrics was greater than they had space in the showroom to display. The swatches were good to get a sense of the fabric, but it would be good to see a bigger sample. Some sofa shops have a big rail of fabrics on hangers so you can see what a big sample of each fabric looks like. Overall, a great experience. UPDATE 14/11/2022: DELIVERY EXPERIENCE My sofa order took just over the 8 weeks I'd been quoted for the sofa to arrive at the Sofology warehouse, but not too concerned about that. For the first delivery attempt that Sofology arranged my address did not go into their system properly because the name for my block of flats got removed from the delivery address. The delivery driver ended up five minutes away, but said he was unable to come and deliver to my flat because the address was not exactly correct, which was frustrating. I called Sofology back and they told me to call the New Malden store. The staff member I spoke to was very apologetic and helpful, understanding my issue and making sure to manually fix my address on the system. I also received good communication from Sofology central office to rearrange delivery. On the day of second delivery attempt I kept updated on when the delivery would happen on the app. The delivery staff carried my very heavy sofa bed up several flights of stairs to my flat and also had to negotiate parking because all of the spaces outside of my flat were occupied. They were professional and courteous, true heroes. The result is that I have my new sofa and I love it! I will post an update again in a few months to note how it has performed.”

“The best in the business .would not go anywhere else .used this salon for the last 17years since when they first opened . COnsistant,extremely high standard. Best cut and color in the world.”

“I cant recommend this little deli enough. The crusty rolls are just like what we used to get from the bakery when I was a kid with lots of filling. My daughter had the panini cheese and ham and she loved it and she got homemade lemon drizzle cake to go. Great little place for lunch we will definitely be regulars. Oohh a d the gelato is yum and the woman running is the nicest. Great place”

“Have walked past their beautiful shop front many times, but a few weeks ago finally found the time to go in. I was looking for a desk lamp, and found the perfect one for me amongst a real trove of lighting in the basement!”