Mental health support services in London

“I had a physiotherapy appointment here today it was great. It was very empty inside the building and it was easy to get around because there are signs inside (like a lot of health places). The physiotherapist and the other staff were very kind.”

“Very professional therapist, flexible schedule to meet client's needs”

“I really like the GP Surgery is a clean and new building. The receptionists are always very nice and helpful. The waiting time is short and the Doctors are nice and qualified.”

“I love this club. I go to fitness and pilates classes, and swim there. My child also really enjoys the pool. It never feels too overcrowded. There's a very relaxed feel to the club. The classes offered are good overall. Staff very friendly too. Situated in a leafy, quiet area of West Byfleet.”

“I had a really great spa experience . Although I initially struggled booking online, I called reception and the lady managed to resolve my issue and was extremely kind and helpful. The ladies doing the massage and facial are lovely and the Elemis products they use smell and feel amazing. Will definitely book again”

“Nice gym. It has swimming pools (one standard and one 0.75 m children pool), 4 squash courts, gym facilities, lessons, etc… child membership is also available. Bottle filling machine is available. There is also a cafe area, air conditioner is equipped. Free parking.”

“I visited the Nurse at this hospital a couple of weeks ago an a Saturday morning. She was very pleasant friendly to talk to. The hospital is lovely and clean.”

“I do remember when Eastham memorial was a proper hospital. In the 70s”

“Dr.Bhaven Modha is an amazing human and dentist;So humble,knowledgeable and good listener with high sense of sympathy for his patients and families. Words can’t describe my many times experiences of visiting him and his colleagues,Such an angel. Also Simonetta is a great nurse,who cares about other people around her and patients,she’s not working just like a robot,she’s a problem solver lady with a big smile on her face and respect in her behavior. Daiva,thanks for sharing your nice supportive thoughts it was nice to meet you my dear. All the best for you adorable team.”

“Great help just not good reception not enough stuff”

“Things have been busy and stressful but this appointment was like a break from it all. Thank you for taking care of me, my brothers and mother. True professional and excellent service.”

“Really great team, very caring, diligent, and communicative. Having two boys working with the Children's Practice, we have seen positive changes and results over the years. Recommended!”

“We were delighted with the training Gareth Sammer delivered at our service. His workshop was both engaging and informative.”

“My son had counselling here and I would highly recommend them. My son enjoyed going there and they really help him.”

“Very friendly and highly professional staff when having our Covid booster shots yesterday. Spent a lot of time getting the paperwork right. Highly recommended.”

“Impressed ! I received my Covid jab booster . Extremely professional, well organised! Super kind , efficient ! Top service . Well done NHS”

“My visits to Peter made me feel happier to be in my skin and now I love life.”

“Went for a blood test here. The listed opening hours are incorrect (I have uploaded photos of opening times!). The blood test area is on the first floor (ask at the front desk and follow the signs) and is open 8:30am - 4:30pm. You can get a self service ticket before they open so it’s worth going early! Staff were polite at the blood test area, I did not visit the GP or use any other services other than phlebotomy (blood tests)”

“I came here from East London to get the copper coil fitted, I wasn’t able to get an appointment at All East SH for a few months, the service is awful and shocking! This is the only walk in service I was able to find in London, and I was really pleased. I came at 12:30 for an appointment, there was a small queue but the receptionists were moving people quickly, the process was very professional and you didn’t discuss anything out loud. I got given an appointment same day at 4:10, though you do have to wait around, it is incredible that you get on the day appointments! I got seen a little before my appointment as I was a bit early, which was very nice as I had expected to wait for at least an hour. There were some IT complications with appointments, however the two lovely receptionists got me seen anyway and it was a smooth process from start to finish. I was seen by the lovely nurse Kim, who eased my nerves and made me feel very comfortable with the entire process. She didn’t rush over explaining, answered all my questions and took her time. I didn’t feel like she was trying to get me seen asap, like at the gp. I’m quite prone to fainting so she asked if I would like another person present to hold my hand and talk to me during the procedure, this was the wonderful Sue! Both ladies kept me comfortable and were by my side the entire time. The procedure isn’t pleasant, however I felt as comfortable as possible and I got to stay as long as I needed afterwards. The ladies went above and beyond to make sure I was okay, they made sure I was fit to travel home before I left the clinic, and even asked if I could possibly get someone to collect me. I couldn’t thank them enough for how much they cared! For anyone wondering if there is parking, there are quite a few pay by phone parking spots available and I was able to find this quite easily. Thank you to both receptionists, and Sue and Kim again for making this process as smooth as possible! I would most definitely recommend the clinic, and you have my respect for running a walk in clinic as smoothly as you do! If it wasn’t so far I would bring you all chocolates :)”

“I had a phone consultation booked. Requested for this to be changed to face to face on the day before my appointment without any issues. I was seen on time and my referral was in my inbox on the same day! This practice has a very professional and experienced clinical team. We have been registered with them for 19 years.”

“Had to join as as temporarily staying in the area and I had just had a baby. We saw Dr Cotton and she was lovely. They also organised my babys check up and jab via text message and I did not even have to ring up. The online messaging service has worked well for me so far. It's does appear there is some issues with the phoneline, but if you message online, they will get back to you. So far I'm very impressed.”

“Thank you to 2 members of Emberbrook staff this afternoon. Their prompt assistance significantly facilitated a very frail patient's appointment.”

“Dr. Bashir is sooooo thorough and gets to the root of the problem, does not just diagnose you as Depressed, but finds out why you are feeling the way you do, and may not be depression at all. I would recommend him to anyone seeking psychiatric care, including family and friends.”